Invoicing and Payments

Our policy is to issue all payments electronically, via Automated Clearing House (ACH) CTX format in the United States and the SWIFT Network outside the United States. There is generally one business day from when we issue a payment until it’s received in the supplier’s bank account.

The payment is issued directly to the supplier’s bank. Suppliers can request an e-mail remittance from us that includes invoice details and payment information. Additional information, including email remittance and Electronic Payment Enrollment Forms can be accessed through the following link, or contact us at +1 (763) 514 8975 or ap.inquiry@medtronic.com.

Medtronic's standard payment terms are Net 60 for all products and services. This term may include a variable component that can be utilized at Medtronic's discretion as part of a prompt payment incentive where 2% of the invoice total is deducted if the payment is issued within 15 days of receiving an accurate invoice, product delivery or service, whichever is latest.

We generally require purchase orders for all purchases. Failure to provide a valid purchase order number and Medtronic contact person on all invoices may result in the rejection of the invoice, and, at a minimum, results in delayed payment.

To expedite invoice processing, our preferred invoicing method is Evaluated Receipt Settlement (ERS) for any product that we receive into inventory. This automated system allows suppliers to be paid based on Goods Receipt Quantities and Purchase Order Pricing without the need for sending an invoice.

To ensure a strong relationship with suppliers, we have a dedicated Supplier Relations team to field inquiries. Contact the Accounts Payable Supplier Relations Team at +1 (763) 514 8975 or ap.inquiry@medtronic.com.