Animas

INSPIRED BY YOU. HERE FOR YOU.

As Animas’ partner-of-choice, our experienced Medtronic team is here to support you.

COMPARE ANIMAS AND MEDTRONIC PUMPS.

As the chart below demonstrates, the MiniMed 630G System shares many of the same features as your current Animas device and has some new ones.

Animas Graph

READY FOR AN UPGRADE?

SEE IF YOU’RE ELIGIBLE

If your pump warranty has already expired or is set to expire soon, you should be aware that Animas will no longer provide service or replacement if your pump should break and Medtronic does not have Animas pumps to provide. SWITCHING IS AS EASY AS 1-2-3

  1. Call 1.800.284.4416 or complete the form
  2. A Diabetes Therapy Consultant will discuss your options
  3. Complete a free insurance check and begin the process to transition to a Medtronic pump
Warranty

NOT ELIGIBLE NO WORRIES

If your warranty expires on or after September 30, 2019, Animas has arranged the option for you to transition to a MiniMed 630G system at no cost*. We will begin to offer this option to eligible customers starting in Spring 2018 to enable plenty of time for the transition.

Customers who choose not to transition to a Medtronic pump under this program can continue to use their Animas pump and should be aware that effective September 30, 2019, Medtronic will no longer be able to supply Animas cartridges or customer support for Animas pumps, so you may want to consider alternative options.

Get Started

By submitting this form you are consenting to and confirm the following:

  • That Medtronic can communicate with you regarding our diabetes products by telephone, fax, mail and/or e-mail.
  • That Medtronic stores information, including personal health information, on systems located outside of Canada.
  • That you have read and are aware of our privacy policy.
  • That you grant Medtronic of Canada permission to send you updates on diabetes and diabetes technology.
  • You may revoke this permission at any time by emailing medtronicdiabetescc@medtronic.com
  • Medtronic respects the confidentiality of personal information. We assure you we will not share your personal information, except as otherwise noted in our privacy policy.

FREQUENTLY ASKED QUESTIONS

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How do I order my Animas insulin pump supplies?

  • ORDER ONLINE – you can order your Animas supplies 24/7 from our MiniMed™ eShop at www.medtronicdiabetes.ca/eShop
  • AUTO REORDERS – when you order through the MiniMed eShop, you can set up auto reorders with our MiniMed eShop Savings Program at the time of check out, so you’ll automatically get your supplies when you need them, plus receive savings!
  • CALL US – order your supplies by calling our MiniMed Customer Service Team at 1.800.284.4416
  • PHARMACY – if you currently order your supplies through a local pharmacy, please reach out to them to discuss options

How do the supplies get shipped?

What options do I have to pay for my supplies?

I am part of a Government Program that covers my supplies. Do I need to do

What are your hours of operation if I call to place an order?

What Animas infusion sets will be available?

Who do I call if I have an issue with my Animas insulin pump?

How do I upgrade to a MiniMed 630G System?