Healthcare Professionals

Overview of eBusiness

At Medtronic

Overview

Increase efficiencies and reduce costs through the two eBusiness channels that Medtronic offers to customers:

  • EDI (Electronic Data Interchange) provides a fully integrated order-to-invoice experience
  • Medtronic Connect gives you secure, 24-7 access to place orders, check price & availability, view order history, track packages, request returns, download invoice copies & delivery notes, register devices, and more.

These safe and secure channels work together to simplify, automate, and standardize the order management and supply chain process from start to finish. The ERP system integration enabled with EDI, along with the ordering and inquiry functionality provided by Medtronic Connect, can greatly improve the cost effectiveness of your organization.


EDI: Reduce Costs with Transactional and Operational Automation

EDI allows you to interact directly through your existing ERP system, seamlessly integrated with Medtronic to:

  • Place orders through existing ERP system
  • Send item, quantity and shipping details
  • Receive automated confirmations back to ERP system
  • Receive advanced ship notifications when product ships directly into ERP system
  • Provide visibility to carrier and product information, allowing you to proactively staff for receipt and plan for procedures
  • Receive automatic receipts of invoices directly into ERP system for payment

View supported EDI transations, EDI service providers, and EDI standards and protocols used at Medtronic.

Medtronic offers product catalog scrubbing to improve ordering accuracy. If used in conjunction with the EDI ordering, order confirmation, invoicing, and payment processes, great benefits and efficiencies can be achieved throughout the supply chain.


Medtronic Connect: Save Time and Increase Efficiencies

Medtronic Connect gives you secure, 24x7 access to quickly and conveniently:

  • Place orders
  • Check price and availability
  • View order history
  • Track shipments or obtain proof of delivery
  • Download invoice copies
  • Request returns
  • Browse our catalog
  • Receive automated confirmations & email alerts
  • Register devices
  • Submit warranty claims and view claims history

Already have a Medtronic Connect login and password?