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Frequently Asked Questions

  • What does a high priority alarm indicate?

    High-priority alarms require immediate attention to ensure patient safety. During a high-priority alarm, the red high priority indicator flashes rapidly, the high-priority audible alarm (a sequence of five tones that repeats twice, pauses, then repeats again) sounds, and the top of the upper screen flashes an alarm message. If a high-priority alarm goes away spontaneously (auto resets), its indicator remains lit (not flashing) until you press the alarm reset key.

    Refer to the Puritan Bennett™ 840 Operators and Technical Reference Manual's "How to Handle Alarms" section for more information.

  • What does a medium priority alarm indicate?

    Medium-priority alarms require prompt attention. During a medium-priority alarm, the yellow medium-priority indicator flashes slowly, the medium-priority audible alarm (a repeating sequence of three tones) sounds, and the upper screen flashes an alarm message. If a medium-priority alarm auto resets, the indicator turns off and the auto reset is entered in the alarm history log.

    Refer to the Puritan Bennett™ 840 Operators and Technical Reference Manual's "How to Handle Alarms" section for more information.

  • What does a low priority alarm indicate?

    Low-priority alarms tell you that there has been a change in the patient-ventilator system. During a low-priority alarm, the yellow low-priority indicator lights, the low-priority audible alarm (two tone, non-repeating) sounds, and the upper screen displays an alarm message. If a low-priority alarm auto resets, the indicator turns off and the auto reset is entered in the alarm history log.

    Refer to the Puritan Bennett™ 840 Operators and Technical Reference Manual's "How to Handle Alarms" section for more information.

AARC 2021 Zenith Award

Medtronic wins 23rd people's choice award

We’re honored to receive the American Association for Respiratory Care (AARC) 2021 Zenith Award. This is a result of sustained effort from our teams around the world from Carlsbad, California to Boulder, Colorado to Galway, Ireland. Learn about the many parts that have to come together to contribute to our success.

Additional Resources

Contact Technical Support

Respiratory Interventions (Ventilation)

Phone: 1-800-255-6774, Option 4 (Technical Support & Services Scheduling)

Email: rs.ServiceExperience@medtronic.com