Valleylab™ Exchange Service Agent software is an installer used to download and install the newest software for the Cool-tip™ RF ablation system E Series. This program will only work on compatible Windows® operating systems, and is not for use on Apple® computers. The most current software version is 2.0.
If you have any questions during the update process, please contact Technical Service at firstname.lastname@example.org.
Supported Operating Systems: Windows XP, Windows 7 SP1 – 64-bit (English language version)
Download Valleylab™ Exchange Service Agent version 2.0.
The screen will prompt you to either "Run" or "Save" the downloaded file.
Browse to location of downloaded file (containing Setup.exe).
A message screen will appear indicating that the file unzipped successfully.
Close all open applications, including the WinZip self-extractor utility.
Double-click the "Setup.exe" file to install the Valleylab™ Exchange Service Agent software. The installer will check your computer for previous versions of Valleylab™ Exchange Service Agent. If a previous version is detected, the installer will ask if you want to uninstall it. Select "OK," then double-click on the "Setup.exe" file to restart the installer.
Enter customer information as requested by the installer.
Click "Finish" to complete the installation.
Restart your PC to complete the Valleylab™ Exchange Service Agent software installation.
(NOTE: If you tried to download the new Cool-tip™ E Series software and got an error message, you need to update to Valleylab™ Exchange Service Agent version 2.0.)
Connect your Cool-tip™ E Series generator to your computer.
Double-click the Valleylab™ Exchange Service Agent icon on your computer’s desktop to launch the program.
Follow the on-screen instructions.
Enter your name.
If prompted, enter Package Key Code CT130.