Download & Install Software Updates for Your 
Cool-tip™ RF Ablation System E Series

Valleylab™ Exchange Service Agent software is an installer used to download and install the newest software for the Cool-tip™ RF ablation system E Series. This program will only work on compatible Windows® operating systems, and is not for use on Apple® computers. The most current software version is 2.0.

If you have any questions during the update process, please contact Technical Service at valleylab.technicalservice@covidien.com.

Supported Operating Systems: Windows XP, Windows 7 SP1 – 64-bit (English language version)

To update your generator, please select the appropriate option below:

Download & Install Valleylab™ Exchange 2.0 Software

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Download & Install: Valleylab™ Exchange Service Agent (Version 2.0)

Step 1:

Download Valleylab™ Exchange Service Agent version 2.0
The screen will prompt you to either "Run" or "Save" the downloaded file.

Step 2:

Select "Run."

Step 3:

Browse to location of downloaded file (containing Setup.exe).

Step 4:

Select "Unzip."
A message screen will appear indicating that the file unzipped successfully.

Step 5:

Select "OK."

Step 6:

Close all open applications, including the WinZip self-extractor utility.

Step 7:

Double-click the "Setup.exe" file to install the Valleylab™ Exchange Service Agent software. The installer will check your computer for previous versions of Valleylab™ Exchange Service Agent. If a previous version is detected, the installer will ask if you want to uninstall it. Select "OK," then double-click on the "Setup.exe" file to restart the installer.

Step 8:

Enter customer information as requested by the installer.

Step 9:

Click "Finish" to complete the installation.

Step 10:

Restart your PC to complete the Valleylab™ Exchange Service Agent software installation.

Download & Install: Cool-tip™ E Series Software (Version 1.30)

Step 1:

(NOTE: If you tried to download the new Cool-tip™ E Series software and got an error message, you need to update to Valleylab™ Exchange Service Agent version 2.0.)

Connect your Cool-tip™ E Series generator to your computer.

Step 2:

Double-click the Valleylab™ Exchange Service Agent icon on your computer’s desktop to launch the program.

Step 3:

Follow the on-screen instructions.

Step 4:

Enter your name.
If prompted, enter Package Key Code CT130.