Information Portal for Biomedical Professionals

You asked; we listened. At Medtronic, we understand the daily challenges biomedical equipment technicians face to keep medical equipment operational. We especially understand the importance of relevant and timely information. In response to that need, we created the BioMed Connect™ portal to help you service and maintain our electrosurgical generators with maximum efficiency.

BioMed Connect™ for Electrosurgery provides convenient access to:

  • Training course information
  • Customer service contact information
  • Technical documentation
  • Troubleshooting assistance
  • Frequently asked questions


BioMed Connect™ Electrosurgery Resource Highlights

Biomed Electrosurgical Equipment Service Training

Our Biomed Service Training is designed to teach Biomedical Equipment Technicians (BMET) and Clinical Engineers (CE) how to install, setup, operate, calibrate and troubleshoot our electrosurgical equipment. With specific information and guidelines for maintaining the equipment, our training ensures biomedical professionals are able to perform preventive maintenance tasks and rectify equipment issues efficiently and effectively.

The result: your hospital maximizes its investment in capital equipment by minimizing equipment down time.

Through lecture, demonstrations and extensive hands-on lab exercises, participants will learn to:

  • Tear down equipment
  • Remove and replace parts
  • Perform calibration procedures
  • Confirm output parameters
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Biomed courses are designed to teach intermediate-level installation, operation, fault isolation and preventive maintenance tasks consistent with the board-level maintenance philosophy. Instruments associated with the electrosurgical generators are used for output checks and calibration, but the actual use and application of these instruments is not covered. This information is provided by your sales representative.

Intended Audience

Biomed courses are intended for:

  • Hospital biomedical equipment technicians and clinical engineers
  • In-house service technicians

Course Prerequisites

Participants should have a background in electronic engineering technology or biomedical equipment technology. This training is generally offered by technical schools or through military training. Past experience with electrosurgical equipment is beneficial.

Completion Criteria

Successful course completion will be determined via written quizzes and structured laboratory exercises. Participants will receive a certificate of qualification if they attend the entire course and fulfill the competency requirements.

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Course Topics

Principles of Electrosurgery Force FX™ Electrosurgical Generator C
History of cautery and electrosurgery Controls and Indicators
Electrosurgery basics Block diagram overview
Tissue response technology Teardown
Power Efficiency Rating and Crest Factor Required test equipment
Types of electrosurgical generators Calibration procedure
Patient return electrodes Output checks
Hazards of surgical smoke Typical error messages and remedies
Interpreting a Covidien serial number Fault isolation lab


ForceTriad™ Energy Platform

Valleylab™ FT10 Energy Platform

Generator familiarization Features & benefits
Touchscreen functions Overview & operation
Updating generator software Mechanical design
Block diagram overview Principles of operation
Generator teardown Teardown
Required test equipment Calibration & output testing
Calibration procedure Troubleshooting
Output checks
PM requirements
Typical error messages and remedies
Fault isolation lab


Special Request Topics
LigaSure™ vessel sealing generator
BC Group 2400 analyzer demonstration
Sonicision™ cordless ultrasonic dissection device
RF & MW ablation fundamentals
HyperTerminal setup and use
Open lab “sandbox”



Three-day courses are held at locations across the United States. Dates and locations are published on the training calendar and available for download here. Courses typically start at 7:30am and end at 4:00pm.

Please note: The remaining courses in 2017 have been cancelled because the instructor is retiring from Medtronic. A contingency training schedule is now in the planning stages. Please check back for more information about future courses and locations.


Biomed Service for Your Electrosurgical Equipment


1-800-255-8522 (press 2 for Biomed Service)

Option 1

for a Service & Support Representative to:

  • Request a Return Authorization Number
  • Check the status of a repair
  • Place a spare parts order
Option 2 for Technical Assistance with the electrosurgical generators and LigaSure™ products
Option 3 for Technical Assistance with Valleylab™ exchange software
Option 4 for Technical Assistance with tissue ablation products

Biomed Electrosurgery Training Information

1-800-255-8522, extension 7015

Electrosurgical Equipment Resources

Programs & Services

Full Circuit System Standardization

View Guide