Download & Install Software Updates for Your
Cool-tip™ RF Ablation System E Series

Valleylab™ Exchange Service Agent software is an installer used to download and install the newest software for the Cool-tip™ RF ablation system E Series. This program will only work on compatible Windows® operating systems, and is not for use on Apple® computers. The most current software version is 2.0.

 

If you have any questions during the update process, please contact Technical Service at valleylab.technicalservice@covidien.com.


To update your generator, please select the appropriate option below:

Download & Install: Valleylab™ Exchange Service Agent (Version 2.0)

Supported Operating Systems: Windows XP and 7 SP1 64-bit English language version

Follow these steps to download and install Valleylab™ Exchange Service Agent version 2.0:

  1. Download Valleylab™ Exchange Service Agent.
    The screen will prompt you to either "Run" or "Save" the downloaded file.
  2. Select "Run."
  3. Browse to location of downloaded file (containing Setup.exe).
  4. Select "Unzip."
    A message screen will appear indicating that the file unzipped successfully.
  5. Select "OK."
  6. Close all open applications, including the WinZip self-extractor utility
  7. Double-click the "Setup.exe" file to install the Valleylab™ Exchange Service Agent software. The installer will check your computer for previous versions of Valleylab™ Exchange Service Agent. If a previous version is detected, the installer will ask if you want to uninstall it. Select "OK," then double-click on the "Setup.exe" file to restart the installer.
  8. Enter customer information as requested by the installer.
  9. Click "Finish" to complete the installation.
  10. Restart your PC to complete the Valleylab™ Exchange Service Agent software installation.

Once you have installed the Valleylab™ Exchange Service Agent version 2.0, you can download and install the newest Cool-tip™ E Series generator software, as detailed in the next section.

Download & Install: Cool-tip™ E Series Software (Version 1.30)

Follow these steps to download and install Cool-tip™ E Series software version 1.30:

  1. Connect your Cool-tip™ E Series generator to your computer.
  2. Double-click the Valleylab™ Exchange Service Agent icon on your computer’s desktop to launch the program.
  3. Follow the on-screen instructions.
  4. Enter your name.
    If prompted, enter Package Key Code CT130.

(NOTE: If you tried to download the new Cool-tip™ E Series software and got an error message, you need to update to Valleylab™ Exchange Service Agent version 2.0.)

Valleylab™ Exchange Resources for the Cool-tip™ RF Ablation System E Series