Download & Install Software Updates for Your ForceTriad™ Energy Platform 

Valleylab™ Exchange Service Agent software is an installer used to download and install the newest software for the ForceTriad™ energy platform. This program will only work on compatible Windows® operating systems, and is not for use on Apple® computers. The most current software version is 2.0.

 

If you have any questions during the update process, please contact Technical Service at valleylab.technicalservice@covidien.com.


To update your generator, please select the appropriate option below:

Download & Install: Valleylab™ Exchange Service Agent (Version 2.0)

Supported Operating Systems: Windows XP, Windows 7 – 64 bit

Follow these steps to download and install Valleylab™ Exchange Service Agent version 2.0:

  1. Download Valleylab™ Exchange Service Agent.
  2. Browse to location of downloaded file (containing Setup.exe).
  3. Double-click the zipped file and select "Run."
  4. Select "Unzip."
    A message screen will appear indicating that the file unzipped successfully.
  5. Select "OK."
  6. Close all open applications, including the WinZip self-extractor utility.
  7. Double-click the "Setup.exe" file to install the Valleylab™ Exchange Service Agent software. The installer will check your computer for previous versions of Valleylab™ Exchange Service Agent. If a previous version is detected, the installer will ask if you want to uninstall it. Select "OK," then double-click on the "Setup.exe" file to restart the installer.
  8. Enter customer information as requested by the installer.
  9. Click "Finish" to complete the installation.
  10. Restart your PC to complete the Valleylab™ Exchange Service Agent software installation.


Once you have installed the Valleylab™ Exchange Service Agent version 2.0, you can download and install the newest ForceTriad™ energy platform software, as detailed in the next section.

Download & Install: Latest Version of ForceTriad™ Software

Follow these steps to download and install the newest ForceTriad™ software version:

  1. Connect your ForceTriad™ generator to your computer.
  2. Double-click the Valleylab™ Exchange Service Agent icon on your computer’s desktop to launch the program.
  3. Follow the on-screen instructions.
  4. Enter your name.
    If prompted, enter Package Key Code FT400.


(NOTE: If you tried to download the new ForceTriad™ software and got an error message, you need to first update to Valleylab™ Exchange Service Agent version 2.0.)

Valleylab™ Exchange Resources for the ForceTriad™ Energy Platform

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