Services, Education, and Support

Services, Education, and Support Overview

Detail

Across the globe, Medtronic’s dedicated clinical and technical professionals support PoleStar^® System surgical imaging and navigation in ways that are unique to each facility – helping these facilities become surgical centers of excellence and provide the best patient care possible.

Whether you need to urgently order a procedure kit, train a new nurse, plan OR surgical navigation integration, or market your facility, we can support you through all of the following services:

• Education and Training – We offer continuing education and training classes for nursing, biomedical, and OR staff members. View our class schedules.
• Hospital Marketing Services – We provide patient education, brochures, press release templates, web copy, graphics and more.
• Customer Portal – The Medtronic Navigation Customer Portal gives hospital administrators, surgeons, and clinical staff access to PoleStar intra-operative imaging and surgical navigation product guides and manuals, presentations, and marketing materials.
• Technical Maintenance Repair – We provide PoleStar system technical phone support, warranty services and installation, maintenance and repair services
• Clinical Case Support – We offer surgical case support, OR staff support and clinical phone support.
• Fee Per Use Services – A procedure based service offering which enables any hospital access to navigation technology and/or clinical case support.