Common Questions - The CareLink Monitor

What is a CareLink Monitor?

carelink-monitorThe CareLink Monitor

The CareLink Monitor allows you to send data from your implanted heart device over a standard phone line for your doctor or clinic to review. The unit is small, portable, and very easy to use.

If you have a monitor with a Conexus symbol in the upper right corner indicator-carelink, you have an implanted heart device and monitor that will communicate automatically. This monitor is designed to send data from your heart device to your clinic without assistance from you, usually while you sleep.

When should I expect to receive the monitor?

You should receive your monitor a few weeks after your clinic orders it for you. The monitor will be shipped in a plain brown box for your privacy. You may need to sign for it when it arrives. If you have not received your monitor 30 days after it's ordered, please contact your clinic.

How do I use it?

The monitor is very easy to set up and use. You will find instructions in the box. Please review these instructions before using your monitor.

What if I have questions?

If you have questions about your monitor, contact your clinic or Medtronic Patient Services at 1 (800) 929-4043, Monday-Friday, 8 am - 5 pm Central Time.

Can I travel with the monitor?

Yes. The monitor weighs about a pound, fits in a suitcase, and should pass easily through airport security. Make sure to bring your Device Identification Card in case you are questioned by airport security. The monitor works with a standard analog phone line.

Information on this site should not be used as a substitute for talking with your doctor. Always talk with your doctor about diagnosis and treatment information.

Last updated: 12 Sep 2013

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