Harvard Business Review

A Case for Why Health Systems Should Partner with Pharmacies

By William Shrank, MD

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ARTICLE SUMMARY

Patients have long appreciated the local pharmacy. It is, after all, one of the most accessible parts of the health care system. Patients often interact with their pharmacists more frequently than with other health professionals. As such, pharmacists maintain valuable patient data and are in a good position to encourage medication adherence and healthy habits.

CVS Health, a nationwide network of drugstores, has entered into over 60 health-system partnerships across the United States. Each partnership builds on five realities of population health management. Discover how the CVS experience demonstrates some of the ways that pharmacies and health systems can work together to produce better health care, at lower cost.