The statistics are staggering: According to a recent Johns Hopkins study, medical errors are the third leading cause of death in the U.S. More than 250,000 deaths per year can be attributed to medical error.3

Despite this, there are few opportunities for OR teams to practice and fully prepare — as a team — for potential adverse events in the operating room.

Immersive Team Training gives your cardiac OR team the skills to avoid medical errors and to know what to do should the unthinkable happen.


  • High fidelity adverse event and crisis scenario simulation
  • Customized training, unique to each team
  • Technical and troubleshooting skill development
  • Human factors and communication
  • Cognitive aid tool development
  • Medical liability impact on teams
  • Process improvement practices


Our renowned faculty tailors the training to your team. Read their bios, hear them discuss the training.

Ross Ungerleider, MD, MBA

Ross Ungerleider, MD, MBA is a pediatric cardiac surgeon who has spent the last 20 years of his career studying, researching, writing, publishing, and lecturing on highly resonant teams. He is a recognized thought leader in this field and is a Presence-Based®* coach, certified by the International Coaching Federation. He is currently director of the Heart Program for Driscoll Children’s Hospital in Corpus Christi, Texas. He has authored more than 300 peer-reviewed scientific papers and book chapters, as well as edited two major textbooks on cardiac surgery.

Joyce Wahr, MD

Joyce Wahr, MD, joined the University of Minnesota as a professor and medical director of the Perioperative Assessment Center after 20 years as a cardiac anesthesiologist at the University of Michigan Medical Center. She has authored 79 publications; served as deputy editor of the Anesthesia Patient Safety section of UptoDate; and is lead author of the AHA Scientific Statement on Patient Safety in the Cardiac Operating Room: Human Factors and Teamwork. For the past seven years, she has chaired the Society of Cardiovascular Anesthesiologists Foundation, directing the patient safety activities of FOCUS. Until 2014, Dr. Wahr also served as a consultant to numerous medical device companies, working with them on clinical protocol development, data analysis, and literature reviews.

Jamie Dickey Ungerleider, MSW, PhD

Jamie Dickey Ungerleider, MSW, PhD has more than 40 years’ experience as a psychotherapist, executive coach, author, and educator. She has worked exclusively in medical systems since 2002, helping physicians lead lives more congruent with their values. She has also researched burnout in healthcare, and deeply cares about helping people to thrive. Her background, experience, and research in behavioral psychology helps training participants get into the correct mindset — a mindset that allows the openness and space necessary for new insights to accelerate their learning.

Lori G. Cohen, Esq.

Lori Cohen

Lori G. Cohen, Esq. has a national practice focusing on product liability litigation and specifically, medical device and pharmaceutical litigation. She has served as both national and regional counsel for pharmaceutical and medical device companies and has expertise in mass tort, multi-district and class-action litigation. She has defended numerous health care providers, including physicians, hospitals, and managed-care entities nationwide. Lori was profiled in Law360’s 2015 “Trial Aces” and 2012 “Top Female Trial Attorneys,” among others. And the National Law Journal recognized Lori as one of “The 50 Most Influential Women Lawyers in America.”

Kris L. Nielsen, CCP

Kris Nielsen

Kris L. Nielsen, CCP, has been a clinical perfusionist for more than 27 years. At the University of Minnesota, he filled the roles of ECMO coordinator, chief pediatric perfusionist, assistant program director for the Perfusion Training Program, and the director of Perfusion Services. Currently, he is the managing partner for Cardiopulmonary Support Services, a contract perfusion services provider. Kris and his group use perfusion simulation training and disaster drills as part of their QA/QC program.


Over 1.5 days your team will:

  • Explore the factors surrounding a crisis event
  • Uncover communication and behavior patterns
  • Discover new approaches to mitigate risk
  • Learn to strengthen your team’s focus, cohesion, and job satisfaction


Bruppacher H, Alam, S, LeBlanc V, et al. Simulation-based Training Improves Physicians' Performance in Patient Care in High-stakes Clinical Setting of Cardiac Surgery. Anesthesiology, 2010;112:4


Wahr, J, et al: Patient Safety in the Cardiac Operating Room: Human Factors and Teamwork. A Scientific Statement from the American Heart Association; Circulation 2013;128:1139-1169


Makary, M and Daniel, M. Medical Error — The Third Leading Cause of Death in the US. BMJ 2016;253:i2139


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