Beacon Heart Failure Management Service

Beacon Heart Failure Management Service

Bringing clarity to the management of high-risk heart failure patients who have Medtronic implantable ICDs and CRTs.

FOLLOW THEIR HEART

The Beacon Heart Failure Management Service combines device diagnostics and external biometrics, reviewed by individuals with certified heart failure expertise, designed to help care providers identify high-risk patients and evaluate engagement. It is the only heart failure management service that:

  • Dynamically risk stratifies patients based on implanted device diagnostics as well as biometric and symptom data
  • Is reviewed by appropriately certified Medtronic care managers
  • Delivers actionable information designed to enable more efficient clinical decision making

A NEW OPTION FOR MEDTRONIC ICD AND CRT PATIENTS

The Beacon service was designed to meet the unique challenges faced by clinicians caring for high-risk heart failure patients. The service is seamless to the patient and allows for the relationship between MCMS Patient Support Staff and heart failure clinicians to develop, resulting in patient-specific plans and the monitoring of patient progress.

1. COLLECT

Meaningful data are collected from both internal and external sources:

  • The device diagnostic suite is collected once a month or when an alert is triggered
  • Weight, blood pressure and symptom data are collected daily

Step 2 is triage, to prioritize risks

2. TRIAGE

The combined data are sent to Beacon to create an initial risk prioritization, using integrated diagnostics and branching logic methodology established by ACC/AHA guidelines.

Step 3 is to review the data

3. REVIEW

MCMS Patient Support Staff — all having achieved the appropriate certification — review the data and update risk categories as necessary.

Step 4 is contacting patients to collect clarifying information

4. CONTACT

The same MCMS Patient Support Staff member reaches out per program protocols to collect clarifying information about potential contributing factors:

  • Medication – have they forgotten, have they run out, etc.
  • Symptoms – how is their diet, did they travel, do they have shortness of breath, etc.

Step 5 is creating a report of findings

 5. REPORT

The MCMS Patient Support Staff member summarizes the data, per program protocols, and an actionable report is delivered to the ordering provider identifying the patient’s risk level and health context.

Step 6 is to review the information and act

6. ACT

Ordering clinicians are able to review the information and decide on the appropriate follow-up for their patients.