Questions and Answers – Getting an Insulin Pump

Do I need to have a prescription to get an insulin pump?

Yes. Only your doctor can prescribe an insulin pump for you. Your doctor must document your need for a pump and give you a prescription for a pump.

Will my insurance company cover my insulin pump?

Most insurance plans do pay for insulin pump therapy. However, the only way to be sure if your insurance plan covers pump therapy is to verify your insurance. To find out, complete the Patient Information Sheet and Assignment of Insurance Benefits (AOB) form and fax it to Medtronic Diabetes at (800) 433-9867.

Does Medicare cover the costs of an insulin pump?

Yes, if you have a prescription from your doctor. The order for an insulin pump must be received by a supplier before Medicare is billed. If you receive Medicare through an HMO or PPO, you will need to follow the plan’s steps for approval and purchase. Call your plan’s customer service number and ask about the steps for getting an insulin pump.

How long does it take to get an insulin pump?

It depends. Once you have the prescription and your insurance reimbursement in place, your insulin pump is shipped.

How hard is it to operate an insulin pump?

Using an insulin pump is easy once you understand how pumping works and how to count calories. The pump is a simple device with a limited number of options. But you must first understand those options to make it easy for you to use.

Information on this site should not be used as a substitute for talking with your doctor. Always talk with your doctor about diagnosis and treatment information.

Last updated: 3 Aug 2008

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