Product Support – Insulin Pumps

Your Medtronic Diabetes MiniMed Paradigm^® Insulin Pump has been designed for years of trouble-free service.

User Manuals

Want to learn more about your MiniMed Paradigm Insulin Pump? Medtronic Diabetes' user manuals include all the information you need to get started with and program your pump. If you have trouble with your pump, check out the Troubleshooting section below.

Patient Guides

If you’re new to insulin pumps, take a look at Medtronic Diabetes' insulin pump patient guides. These guides provide information on all of our insulin pumps.

Refills for Your Insulin Pump

The reservoir of your MiniMed Paradigm Insulin Pump will need to be refilled. When your insulin reservoir level is low, your insulin pump will warn you with a Low Reservoir Warning. For information on refilling your insulin pump, check the user manual.

Upgrades

MiniMed Paradigm Insulin Pump customers are eligible for the Paradigm Pathway Program. This program provides easy access to new Paradigm Insulin Pumps for a modest fee. For more information, visit the Paradigm Pathway website.

Troubleshooting

Your MiniMed Paradigm Insulin Pump is designed for years of trouble-free service. If, however, you think your insulin pump is not working, call Medtronic Diabetes immediately. Our live, 24-Hour HelpLine is available at (800) 646-4633 (option 1). If we can't resolve your problem over the phone, we'll send you a replacement pump for next-day delivery via Federal Express.

Next: Getting a Replacement – Insulin Pumps

Information on this site should not be used as a substitute for talking with your doctor. Always talk with your doctor about diagnosis and treatment information.

Last updated: 3 Aug 2008