Harvard Business Review

A Case for Why Health Systems Should Partner with Pharmacies

By William Shrank, MD

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"In an era of value-based care, pharmacies and health systems should partner with each other to achieve both higher-quality population health and greater strength in the business of delivering care."

The health care industry is now focusing on value-based care — improving the health of populations while reducing costs. As providers aim to compete in this new business context, they are partnering with firms whose data and services can increase care coordination and prevent disease. At CVS Health, we believe that community retail pharmacies play a critical role in that effort — a view confirmed by our experience in over 60 health-system partnerships across the United States. Those relationships are successful because they build on five realities in population health management.