Distance and Remote Implant Support

CareLink SmartSync Device Manager

  • Allows support of implant from the control room.
  • Enables Bluetooth® technology, allowing for programming and testing from a distance during implant.
  • Webex screen-share support available at implant.

Distance Capabilities1

  • SmartSync to patient connector: ~32 ft.
  • Patient connector to Bluetooth®-enabled heart device: ~6.5 ft.
CareLink SmartSync device manager on a blue background

CareLink 2090 Programmer

  • Allows true remote control of implant from anywhere, whether the control room or a remote location outside of the hospital.
  • A local Medtronic device specialist supports a real-time, full programming session from a remote location.
CareLink 2090 programmer on a blue background
Diagram showing two healthcare professionals in a cath lab

Cath lab

Illustration showing a device specialist working from a remote location

True remote control from control room or outside of the hospital

Remote Support

CareLink 2090 Programmer

  • Remotely control the 2090 for follow-up device interrogation.
  • Enable SureScan™ MRI-safe programming mode through remote control of the programmer.
  • Medtronic technician is able to view and support remotely and offer true control of the programmer from a remote location.
CareLink 2490 programmer on a blue background

CareLink SmartSync Device Manager

  • Webex screen-share support available at implant and follow-up.
  • Troubleshoot in real time with a Medtronic representative from a remote location via Webex screen-share.
  • Leverage SmartSync distance capabilities to program and test from a distance (up to 32 feet away).
CareLink SmartSync device manager on a blue background

App-based remote monitoring

MyCareLink Heart Mobile App

  • Remote monitoring with MyCareLink Heart results in 94.6% patient adherence to transmission schedule, compared to 77% patient adherence for bedside monitors.See the data
Phone display showing the MyCareLink Heart mobile app

EDUCATION AND ADDITIONAL RESOURCES

Education AND TRAINING

View our education and training material for more information. 

Visit Medtronic Academy

Medtronic 24-Hour support

1-800-505-4636

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References

1

CareLink SmartSync™ technical manual.

2

Ahmed I, Patel AS, Balgaard TJ, Rosenfeld LE. Technician-Supported Remote Interrogation of CIEDs: Initial Use in US Emergency Departments and Perioperative Areas. Pacing Clin Electrophysiol. March 2016;39(3):275-281.

3

Tarakji KG, Zaidi AM, Zweibel SL, et al. Performance of First in the World Pacemaker to Use Smart Device App for Remote Monitoring. Late-breaking clinical trial presented online at HRS 2020.

4

Seiler A, Van Heel L, Alfaro Vives C, Xiangmei G, Kaplon RE. New Service Improves Remote Monitor Activation at Cardiac Device Clinics. Heart Rhythm. 2020;17(5):S299.

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