Custom tracheostomy tubes for difficult-to-fit patients

When a standard size tracheostomy tube doesn’t offer the right fit for a patient, turn to the Shiley™ custom tracheostomy tube service. Modify the standard Covidien tracheostomy products to provide a custom fit for difficult-to-fit neonatal, pediatric and adult patients.

In addition to a customized fit, our tracheostomy tube service offers fast delivery, with shipping in as little as two business days.

Shiley™ Custom Tracheostomy Tube Service Online Ordering Tool

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  • Latex-free
  • Custom design for difficult-to-fit patients
  • Shipping in as little as two business days
  • Sizes to fit neonatal, pediatric and adult patients
  • A variety of modifications are available. See the ordering templates for modification options.

Order Information

How to Order

Access the quick and convenient Shiley™ product online ordering tool. This secure tool guides clinicians through a step-by-step template creation and ordering process. This process allows templates to be saved electronically for easy record-keeping, document sharing, and reordering.

For Additional Information or to Place an Order

Shiley™ custom tracheostomy tubes are currently available in the U.S., Canada, and Europe only.

  • Call U.S. Customer Service at (800) 962-9888 from 8 a.m. to 4:30 p.m. CT.
    When prompted, select option 2 and then option 4 for the Shiley™ Custom Tracheostomy Tube Service.
  • For customer service outside the U.S., please contact your local customer service representative.

Delivery Times

  • Nonsterile custom tracheostomy tubes ship in approximately 13–15 business days.
  • Sterile custom tracheostomy tubes ship in approximately 35–40 business days.
  • All custom tracheostomy tubes are shipped to the United States by overnight delivery, unless otherwise requested. Delivery times may vary.

Note to Clinicians: Federal (U.S.) law restricts tracheostomy tube devices to sale by or on the order of a physician. By submitting a custom tracheostomy tube ordering form, you represent that the device is being requested on the order of a physician. Because these products are designed for a specific patient, once submitted, custom tracheostomy tube orders cannot be cancelled or refunded.

Note to Patients: All the devices shown are prescription products and must be obtained from a licensed provider or physician. Patients cannot purchase directly from Medtronic.

Order Information