Supplier Selection

At Medtronic, we strive to do business with suppliers that exceed our expectations. We look for specific criteria in our suppliers that will allow us to do business in an effective and efficient way, while meeting our high quality standards.

Criteria includes:

Total Cost

• Lowest total cost competitive pricing: achieved through high quality and low cost processes
• A passion for continuous improvement (Lean Sigma), Design Reliability & Manufacturability (DRM), and value engineering supported at all levels of the organization

Quality

• Ability to meet requirements
• Excellent track record with quality and delivery through deployment of mature quality management systems (i.e. ISO 13485, FDA QSR 21 CFR Part 820 CGMP)
• Skills and willingness to continuously improve manufacturability and reliability with an effective corrective and preventive action system
• Robust change notification control processes in place with supporting validation capabilities

Responsiveness

• Access to a global supply network
• Effective sub-tier supplier management

Risk Mitigation

• Financial stability and effective business continuity plans and processes
• Mature risk analysis process and the ability to develop effective process controls that are sustained over time
• Suppliers that recognize they share in the responsibility to deliver the Medtronic Mission by adhering to Medtronic’s Responsible Supply Chain policies
• Compliance with applicable laws and diligent in ethical business practices, environmental responsibility, workplace health and safety, and human resources

Supplier Diversity

• Small and diverse business status is considered during sourcing decisions. (see Supplier Diversity Certifications for more details)

Innovation

• Innovative practices and technology with industry-leading design capability when necessary (see Design and Development Innovation for more details)