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Micra AV, LINQ II, and Cobalt and Crome devices shown side-by-side on a gray background.

Distance and Remote Implant Support

CareLink SmartSync Device Manager

  • Allows support of implant from the control room.
  • Enables Bluetooth® technology, allowing for programming and testing from a distance during implant.
  • Screen share support available at implant.
  • Reduces the need for PPE and direct patient interaction.

Distance Capabilities1

  • SmartSync to patient connector: ~32 ft.
  • Patient connector to Bluetooth®-enabled heart device: ~6.5 ft.
CareLink SmartSync device manager on a blue background

CareLink 2090 Programmer

  • Allows true remote control of implant from anywhere, whether the control room or a remote location outside of the hospital.
  • A local Medtronic device specialist supports a real-time, full programming session from a remote location.
  • Reduces the need for PPE and direct patient interaction.
CareLink 2090 programmer on a blue background
Diagram showing two healthcare professionals in a cath lab

Cath lab

Illustration showing a device specialist working from a remote location

True remote control from control room or outside of the hospital

Remote Support

CareLink Express Mobile

  • An easy, portable tablet solution that integrates into the patient’s permanent record in CareLink.
  • Interrogate and transmit device data in the hospital and clinic settings to be analyzed remotely, reducing wait times.
  • 78% decrease in overall response time.2
  • All Medtronic implanted cardiac devices supported.*
CareLink Express Mobile tablet on a blue background

CareLink 2090 Programmer

  • Remotely control the 2090 for follow-up device interrogation.
  • Enable SureScan™ MRI-safe programming mode through remote control of the programmer.
  • Medtronic technician is able to view and support remotely and offer true control of the programmer from a remote location.
CareLink 2090 programmer on a blue background

CareLink SmartSync Device Manager

  • Screen share support available at implant and follow-up.
  • Troubleshoot in real time with a Medtronic representative from a remote location via screen share.
  • Leverage SmartSync distance capabilities to program and test from a distance (up to 32 feet away).
CareLink SmartSync device manager on a blue background

Reveal LINQ Mobile Manager

  • Independently manage device activation, registration, CareLink pre-enrollment, patient education, and follow-up device checks. 
  • Screen share support available at implant and follow-up.
  • Troubleshoot in real time with a Medtronic representative from a remote location via screen share.
Reveal LINQ Mobile Manager display

CareLink Network with LINQ II ICM

  • LINQ II enables remote programming capability for device parameters via a secure communication from CareLink through a patient's monitor to their device.
Image of the CareLink network on a computer monitor and LINQ II ICM.
Diagram depicting remote programming with the CareLink network, a remote monitor, and LINQ II.
  1. Patients can be anywhere for transmissions to occur. Their smartphone captures data via Bluetooth® so information is not dependent on transmissions—they are continuously occurring.
  2. Via secure cellular, clinician receives and reviews the information, makes any necessary reprogramming adjustments on the CareLink network, and sends directly back to the patient’s device, reducing patient office visits and saving patient and clinician time.
  1. Clinician initiates reprogramming via CareLink network.
  2. Monitors act as a pass-through.
  3. Reducing patient office visits and saving patient and clinician time.

App-based remote monitoring

MyCareLink Heart Mobile App

  • Remote monitoring with MyCareLink Heart results in 94.6% patient adherence to transmission schedule, compared to 77% patient adherence for bedside monitors.See the data
Image of the MyCareLink Heart mobile app.

Patient services

Get Connected

  • Guides patients through order, setup, and first transmission with their remote monitor.
  • 26% higher activation at 30 days.4
    • Patients get connected faster and more consistently with follow-up calls post-implant.
  • > 1 hour per patient in time savings.5
    • Clinics spend less time troubleshooting and more time on patient care.

Stay Connected

  • Provides troubleshooting and support for patients experiencing issues with connectivity or monitor equipment, or who just want to explore new monitor options.
  • Medtronic will proactively notify you and your patients of the most up-to-date options when there is a potential impact to connectivity based on industry changes.
Woman wearing a headset smiling at the camera

EDUCATION AND ADDITIONAL RESOURCES

Education AND TRAINING

View our education and training material for more information. 

Visit Medtronic Academy

Medtronic 24-Hour support

1-800-505-4636

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*

Except LINQ II.

References

1

CareLink SmartSync™ technical manual.

2

Ahmed I, Patel AS, Balgaard TJ, Rosenfeld LE. Technician-Supported Remote Interrogation of CIEDs: Initial Use in US Emergency Departments and Perioperative Areas. Pacing Clin Electrophysiol. March 2016;39(3):275-281.

3

Tarakji KG, Zaidi AM, Zweibel SL, et al. Performance of First in the World Pacemaker to Use Smart Device App for Remote Monitoring. Late-breaking clinical trial presented online at HRS 2020.

4

Seiler A, Van Heel L, Alfaro Vives C, Xiangmei G, Kaplon RE. New Service Improves Remote Monitor Activation at Cardiac Device Clinics. Heart Rhythm. 2020;17(5):S299.

5

Bridges SR, Hauck MC, Vives CA, et al. Novel Service for Cardiac Device Patients Improves Early Activation in Remote Monitoring. Presented at HRS 2019; San Francisco, CA.

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