DIGITAL CONNECTIVITY SPECIALIZED IT SUPPORT

WIRELESS AND CONNECTIVITY SUPPORT

Digital Connectivity provides specialized IT support for clinician programmers, handsets, and cloud-based software associated with:

  • Deep brain stimulation
  • Targeted drug delivery
  • Spinal cord stimulation
  • Sacral neuromodulation

IT can help you with a variety of connectivity, reporting, and hardware software questions.

CONNECTIVITY

  • Wi-Fi connectivity
  • Bluetooth® connectivity
  • USB connection
  • Digital health/NPU
  • Account management
  • Server

REPORTING

  • Printer connectivity
  • Report creation
  • Report transfer
  • Report naming

HARDWARE AND SOFTWARE

  • Password
  • Software installation
  • System message
  • Charging and power
  • Screen diagnostics
  • Power/home/volume buttons
  • Headphone jack
  • Camera

GET HELP

Please call 1-800-707-0933 to speak with IT Support.

CLINICIAN PROGRAMMER SUPPORT

Access support resources for clinician programmers, including programmer security and Wi-Fi connectivity.

FIND ANSWERS