Healthcare provider support

As your partner in care, we are here to help — whether in person or virtually, our local teams are always by your side. Our 24/7 customer service representatives, dedicated educators and trainers, and customized online support are ready to meet individual needs.

Designed with your patients in mind

Everyone’s experience with diabetes is different. We are committed to providing you with the level of support to help your patients reach their diabetes management goals.

Support for you

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Training on your terms

In-person or online training help you and your staff get started in a manner that is convenient for you. 

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Therapy optimization tips

New tips to help improve glycemic control and quality of life for your patients. Sign up to receive tips via email.

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Medtronic Diabetes Digital University (MDDU)

If you’re looking for more information on your Medtronic Diabetes products, we have a range of resources available online to help. Learn more about MDDU

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Peer-to-peer support

Learn more about our technology from your peers, both local healthcare professionals and key opinion leaders.  Connect with your local representative to learn more.

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Medtronic Diabetes Digest

Stay up to date with the latest therapy optimization tips and the latest product information. See the most current digest.

Support for your patients

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Hands-on product training

In-person or online trainings help patients get started on the right foot and make sure they have everything they need to be successful on a new therapy. 

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24-hour technical support

Round-the-clock support for troubleshooting and product assistance. Patients can call 1-800-646-4633 and select option 1.

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Online educational resources

For more information on individual products, we have a range of resources available online to help. View our live and on-demand webinars for patients.

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Supply ordering

Diabetes.shop is the place for your patients to manage all your supply orders and communication preferences.

We want to hear from you

Share your idea with us

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Contact us anytime

1-800-646-4633
Option 9

For order exchange assistance:
rs.orderexchange@medtronic.com

For MDDU assistance:
rs.mddu@medtronic.com

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