When you have an important decision to make, it often helps to talk with someone who has had an experience similar to your own. The Sophono® Medtronic Ambassador Response Team or SMART Program gives you the opportunity to talk with someone who utilizes the Sophono hearing therapy and has volunteered to share his or her experience. This free program is a great resource as you decide which hearing solution is right for you or your child.
During your one-on-one conversation with a SMART Ambassador, you can get answers to:
Please keep in mind that SMART Ambassadors' comments about this hearing therapy relate to their experiences only. As with any treatment, individual results will vary. Talk to your licensed physician about the therapy or whether it may be right for you or your child.
The SMART Program is not intended to offer medical advice or to replace a conversation with a licensed physician. For questions that are more medical or technical in nature, please contact your licensed physician, audiologist, ENT, or healthcare professional for advice. If you have a Medtronic product and need technical support, please call 800-874-5797, extension 7.
The easiest way to schedule a call with a SMART Ambassador is to sign up online, which allows you to view profiles of the SMART Ambassadors, choose the one you’d like to talk to, and schedule a time convenient for you. The program is always free. If you have any questions about the SMART Program or need assistance, you can email firstname.lastname@example.org or call toll-free 844-558-6656 in the U.S.
SMART Ambassadors are people who have volunteered to talk to you about their personal experiences with the Sophono Hearing Therapy. They are not Medtronic employees, and they do not offer medical advice or technical support.
Medtronic does not monitor or control an Ambassador's statements, and cannot be responsible for their remarks. Ambassadors are instructed not to disclose your personal information to others but we cannot guarantee this will not happen. Therefore, we encourage you to refrain from sharing your personal information with the Ambassador unless you wish to do so.
The SMART Program is not intended to offer medical advice or to replace a conversation with a physician. For medical or technical questions, contact your licensed physician, audiologist, or healthcare professional. If you have a Sophono system and need technical support, please call 800-874-5797, extension 7.