Unlike other bowel control treatments, our therapy lets you try it first. It’s called an evaluation, and it’s like a test run — not a long-term commitment. Keep reading to find out what the process is like.
If you’ve already started your evaluation, congratulations on taking the first step to finding relief. Here you can find a Getting Started Guide to learn how to use your programmer and make the most of your experience.
The ENS generates the stimulation. This device may be worn externally on a belt. The programmer lets you adjust and manage your therapy.
TAKE A TOUR AND GET FAMILIAR WITH YOUR SMART PROGRAMMER
The My Therapy app allows you to manage your stimulation.
Watch the videos below to learn how to use your programmer. These quick overviews cover everything you need to know, including how to adjust your stimulation, change programs, and switch therapy sides as directed by your clinician.*
The Medtronic Bowel Control channel features other instructional videos, as well as interviews with bowel control specialists and people who have received our therapies.Watch now
HOW TO MANAGE ALERTS
You may receive alerts while using your My Therapy app. Common alerts are shown below. If you have questions about these alerts or an alert that does not appear here, check your programmer manual. If you still have a question, contact your clinician or Medtronic Patient Services at 1-800-510-6735. Patient Services is available Monday – Friday, 8 a.m. – 5 p.m. Central Time.
TIP: If a notification disappears before you have time to read it, that means the error fixed itself.
Your ENS device has a low battery.
If your ENS battery is low, contact your clinician.
Your programmer has lost connection with your ENS due to a low battery or failed signal. Tap RETRY to reconnect the programmer.
If the issue continues, contact your clinician to reestablish the connection.
Complications can occur with the evaluation, including movement of the wire, technical problems with the device, and some temporary pain. Your doctor or nurse will provide you with the information regarding how to operate the test device, and inform you of other precautions related to the evaluation and activity restrictions.
Information on this site should not be used as a substitute for talking with your doctor. Always talk with your doctor about diagnosis and treatment information.