TRY ON YOUR THERAPY

Unlike other bowel control treatments, our therapy lets you try it first. It’s called an evaluation, and it’s like a test run — not a long-term commitment. Keep reading to find out what the process is like.

If you’ve already started your evaluation, congratulations on taking the first step to finding relief. Here you can find a Getting Started Guide to learn how to use your programmer and make the most of your experience.

YOUR EVALUATION SYSTEM

The ENS generates the stimulation. This device may be worn externally on a belt. The programmer lets you adjust and manage your therapy.

External Medtronic Neurostimulator (ENS) unit for bowel control therapy
Medtronic Smart Programmer application used to record bowel control symptoms.

RESOURCES

pdf Evaluation Getting Started Guide (.pdf)

Get started with your evaluation and learn about your programmer.

2.9MB

pdf Symptom Diary (.pdf)

Record your symptoms to help your clinician understand your condition.

182KB

YOUR PROGRAMMER

TAKE A TOUR AND GET FAMILIAR WITH YOUR SMART PROGRAMMER

The My Therapy app allows you to manage your stimulation. 

Medtronic InterStim Smart Programmer device with annotations for the volume control button (upper left), the power button (upper right), the home button (bottom middle), and the charging port (bottom side).

YOUR EVALUATION EXPERIENCE

Watch the videos below to learn how to use your programmer. These quick overviews cover everything you need to know, including how to adjust your stimulation, change programs, and switch therapy sides as directed by your clinician.*

Play Video This will play a video - How to use your programmer if your evaluation was performed in a surgery setting.

Basic Evaluation
How to use if your evaluation was performed in a clinic or office setting.

Play Video This will play a video - How to use your programmer if your evaluation was performed in a surgery setting. These evaluations are sometimes called “stage one procedures.”

Advanced Evaluation
How to use if your evaluation was performed in a surgery setting.

CHECK US OUT ON YOUTUBE

The Medtronic Bowel Control channel features other instructional videos, as well as interviews with bowel control specialists and people who have received our therapies.

Watch now

APP NOTIFICATIONS

HOW TO MANAGE ALERTS

You may receive alerts while using your My Therapy app. Common alerts are shown below. If you have questions about these alerts or an alert that does not appear here, check your programmer manual. If you still have a question, contact your clinician or Medtronic Patient Services at 1-800-510-6735. Patient Services is available Monday – Friday, 8 a.m. – 5 p.m. Central Time.

TIP: If a notification disappears before you have time to read it, that means the error fixed itself.

 Sample of a low battery notification on the Medtronic External Neurostimulator programmer device

LOW BATTERY EXTERNAL DEVICE

Your ENS device has a low battery.

If your ENS battery is low, contact your clinician.

Sample of a communication error notification on the ENS bladder control device

COMMUNICATION ERROR DEVICE COMMUNICATION LOST

Your programmer has lost connection with your ENS due to a low battery or failed signal. Tap RETRY to reconnect the programmer.

If the issue continues, contact your clinician to reestablish the connection.

DISCOVER WHAT RELIEF LOOKS LIKE

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REAL PEOPLE, REAL RELIEF

Hear from people who have successfully reduced their symptoms with help from Medtronic bowel control therapy.

READ PATIENT STORIES

GET ANSWERS NOW

Learn more about bowel control problems and how to treat them.

SEE FAQ AND RESOURCES

ARE YOU USING A  DIFFERENT PROGRAMMER? 

You can find more information about this device on our YouTube channel.

See the videos

Complications can occur with the evaluation, including movement of the wire, technical problems with the device, and some temporary pain. Your doctor or nurse will provide you with the information regarding how to operate the test device, and inform you of other precautions related to the evaluation and activity restrictions.

*

If applicable

Information on this site should not be used as a substitute for talking with your doctor. Always talk with your doctor about diagnosis and treatment information.