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Online Form Submission Response Times

Medtronic is committed to providing quality customer service. However, due to the number of online inquiries we receive, we may not be able to respond within the same business day. If you need a response during the same business day, call Medtronic at (800) 633-8766 (toll-free within the United States) or (763) 514-4000 (worldwide).

Security Vulnerability Reporting

Do you have a security-related issue or concern? Are you a security researcher and want to report a possible medical device or product security vulnerability? Learn what to do.

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We ask for full contact information only to consult your Medtronic records when replying to your question. We never share your contact information. Please note: We will respond to your comments or inquiry via email or telephone. Our email response will include your first and last names and will repeat your message to us, which could include personal information about your health. If this is a cause for concern, please call Medtronic Patient Services instead of submitting this form. For more information on how we safeguard your data, please review our privacy policy.


Please note: We will respond to your comments or inquiry via email or telephone. Our email response will include your first and last names and will repeat your message to us, which could include personal information about your health. If this is a cause for concern, please call Medtronic Patient Services instead of submitting this form. For more information on how we safeguard your data, please review our privacy policy.


By submitting your question, you agree that we may reply to you using regular email, which may not be entirely secure from interception. If you have any concerns about the use of regular email, you may wish to call us at (800) 633-8766 rather than use this form.