Education and Customer Services
Medtronic surgical imaging and navigation education and customer services help hospitals to provide the best patient care possible, by ensuring that there is technology adoption and a level of comfort with our equipment.
About Surgical Imaging and Navigation Education and Customer Services
Detail - Global Surgical Imaging and Surgical Navigation Services
Around the world, Medtronic’s dedicated clinical and technical professionals support surgical staff in ways that are unique to each facility and to each team. Our professionals assist you with your goals, whether that is to become a surgical center of excellence, or simply to provide the very best in patient care.
Our capable professionals can support you when you need to:
- Order a procedure kit
- Train a new nurse
- Plan OR navigation integration
- Market your facility and services
We offer the following surgical imaging and surgical navigation customer support services to help ensure your clinical success with our technologies:
- Education and Training – We offer continuing education and training classes for nursing, biomedical, and OR staff members. View our class schedule.
- Technical Maintenance Repair – Technical phone support, warranty services for the equipment and installation, maintenance and repair services.
- Clinical Case Support – Surgical case support, OR staff support, and clinical phone support.
- Fee Per Use Services – Surgical navigation systems coupled with fee per use services, so that every hospital and surgeon can enjoy the benefits of surgical navigation technology when serving their patients.
- Hospital Marketing Services – We provide a marketing toolkit for surgical imaging and navigation that includes patient education, brochures, press release templates, web copy, graphics and more.
- Customer Portal – The Medtronic Navigation Customer Portal provides an always-on, always-accessible support source. It gives hospital administrators, surgeons, and clinical staff access to surgical imaging and surgical navigation product guides and manuals, tutorials, services information, presentations, and marketing materials.
View our Services Brochure (PDF, 1.6 MB) to learn more about all services offered by Medtronic Navigation.