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Acute Device Management

Managing Your Patients

Important Facts

There’s a good chance your cardiac device patients will visit the Emergency Department (ED) at some point in their lives. When they do, consider these facts:

  • Since 1996, demand for emergency services has been rising 1
  • While the number of emergency departments (EDs) across the country has decreased, the number of ED visits has increased 1
  • EDs are experiencing higher patient volume and overcrowding, and patients seeking care are experiencing longer wait times 2,3

Once in the ED, your patient also may have to wait for an actual device check. Did you know that the average turnaround time in an OR and ER for a device check can take up to 85 minutes?4  Patients may spend up to 65 minutes waiting for a device specialist to arrive when approximately 10% of these patients actually require reprogramming.5

CareLink Express service: Quick Access. Quick Response.

CareLink Express™ service is the world’s first remote monitoring service designed for use in healthcare settings (e.g., Emergency Rooms, Operating Room Procedural Areas, Hospital Nursing Floors, etc.). With CareLink Express service, 97% of Medtronic cardiac devices can be checked by any clinician in 15 minutes or less, regardless of the healthcare setting.5

  • Universal Medtronic monitors
  • 24/7 technical support
  • Clinicians can use and interpret results
  • Physician specialists may access device diagnostic reports remotely anytime, anywhere
ecosystem graphic for CareLink Express


With CareLink Express service, you can quickly determine the care pathway for your cardiac device patients. It can also help reduce the time your cardiac device patient spends in the acute care setting, and can help hospitals avoid unnecessary (and costly) admissions for these  patients.6-8

CareLink Express service: instructional video


Hear a colleague talk about the benefits of express checks of patients' cardiac devices in ERs & ORs.
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A hospital administrator testimonial on express checks of patients' cardiac devices in ERs & ORs.
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Pitts SR, Niska RW, Xu J, Burt CW. National Hospital Ambulatory Medical Care Survey: 2006 emergency department summary. National health statistics reports; no 7. Hyattsville, MD: National Center for Health Statistics. 2008. 


Institute of Medicine. Hospital-based emergency care: At the breaking point. Washington, DC: National Academies Press. 2006.


Newton MF, Keirns CC, Cunningham R, Hayward RA, Stanley R. Uninsured adults presenting to US emergency departments: assumptions vs. data. JAMA. October 22, 2008;300(16):1914-1924.


Pre-CareLink Express pilot data collected in 5 Medtronic districts for 4 consecutive weeks. Results may vary. 


 Medtronic CareLink Express Pilot Summary (June 1, 2012 - December 31, 2012).  Medtronic CareLink Network data on file. April 2013. 


Small R, Tang W, Wickemeyer W, et al. Managing Heart Failure Patients with Intra-Thoracic Impedance Monitoring: A Multi-Center US Evaluation (OFISSER). J Card Fail. August 2007;13(6); Supp 2;S113-S114.


Boriani G, Da Costa A, Ricci RP, et al. The MOnitoring Resynchronization dEvices and CARdiac patiEnts (MORE-CARE) randomized controlled trial: phase 1 results on dynamics of early intervention with remote monitoring. J Med Internet Res. August 21, 2013;15(8):e167.


Mabo P, Victor F, Bazin P, et al. A randomized trial of long-term remote monitoring of pacemaker recipients (the COMPAS trial). Eur Heart J. May 2012;33(9):1105-1111.