Your browser is out of date

With an updated browser, you will have a better Medtronic website experience. Update my browser now.


Skip to main content






Care Setting

Helping you streamline your operations to increase capacity, maximize budgets, enable faster access to care, and promote greater patient and staff satisfaction.

How we optimize operations

Our dedicated team has combined our Lean efficiency expertise with our human-centered design approach and

deep clinical and therapeutic experience to offer solutions designed to bring the best out of your hospital and staff, and provide better outcomes and experiences for your patients.

capacity centre section image

Capacity Accelerator

Reduce procedural backlogs by maximizing capacity, managing waitlists, and accelerating same day discharge programs.

 workers in a Brainstorming Workshop

Operational excellence solution 

Streamline OR, Cath Lab, clinic and departmental processes to increase capacity, improve operations, and increase provider and patient engagement and satisfaction.

Capacity Accelerator

A co-designed approach for accelerating surgical and interventional operations in a volatile, uncertain, complex and ambiguous (VUCA) world

Our Capacity Accelerator solution helps hospitals reduce procedural backlogs and resume regular emergency care while reserving ICU and bed capacity. Our approach helps hospitals architect the vision of the future, engineer and test custom-designed solutions, and leverage our partnership to transition to a “new normal” that optimizes care delivery and operations for the long term.


Hospital Icon transparent

For the hospital:

  • Optimizes resource utilization
  • Provides a way to objectively prioritize patients and manage waitlists
  • Provides a competitive advantage
  • Offers data-driven insights into financial and other impacts 
  • Enables you to align with ministerial mandates
Patient Icon transparent

For patients: 

  • Enables faster access to needed procedures
  • Provides more dependable scheduling
  • Enables a calmer and more relaxing care experience
Doctor Icon transparent

For the care team:

  • Frees up time to manage rescheduled patient loads
  • Prioritizes patients who need attention first
  • Syncs procedures with room and equipment availability
  • Balances workload

"Thanks to the capacity building workshops and optimization projects, our team was well positioned to deal with the pandemic and plan for a quick recovery in an agile way ”

- Head of interventional cardiology, large academic hospital

"Thanks to the insights from the analyses and collaborative design sessions, we made active choices on how to safely resume and ramp up our cardiac diagnostics procedures.”

- Cardiology Department manager, regional community hospital

Operational excellence (OPEX) solution

Our OPEX solution enables organizations to achieve operational excellence and greater staff and patient satisfaction by streamlining and optimizing processes

Our OPEX solution helps hospitals streamline their perioperative services, OR, Cath/EP lab, clinic and departmental operations, leading to increased capacity, decreased wait times, savings, and more engaged staff and patients. Our solution includes several phases that help you assess performance, benchmark against your peers, redesign and improve processes, and create sustainable change for ongoing improvement. 


Hospital Icon transparent

For the hospital:

  • Increases uptime and utilization
  • Improves capacity
  • Enables greater staff productivity and satisfaction
  • Creates the ability to do more with the same budget 
  • Enables you to align with ministerial mandates
Patient Icon transparent

For patients: 

  • Increases patient satisfaction through greater on-time starts and fewer cancellations
  • Improves access to care
  • Provides for more face time with the care team
operational excellence brochure cover

Download our brochure

would you like to learn more about how our OPEX solution can help your hospital optimize processes and improve outcomes?

Health care professionals talking

Explore how we uncover customer's needs and work together to implement tailored & sustainable solutions.

Nurses high-fiving

Read how we've helped transform care pathways, improved efficiency, and supported our clients in doing even more.

Ready to take the next step card image

Take a self-assessment and explore how our proven programs can be tailored to meet your hospital's needs.