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NEED HELP? ASSET LIBRARY FAQ

FREQUENTLY ASKED QUESTIONS

If your question isn’t answered below, please email Venous Marketing for assistance.

I’m looking for an asset that is not available in the asset library. How can I find it?

All digital assets and resources in the library have been approved for external use. If there is an asset not located in this library, contact your Medtronic sales rep to see if there’s something available from the marketing team.

What is the maximum size file that can be downloaded from the asset library?

The library allows you to download files up to 400MB in size to your personal computer.

The digital asset I selected won’t download. Who can I contact for support?

Questions regarding technical issues with the asset library can be emailed to Venous Marketing.

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Customer Care Team

Hours: 8:00 a.m. - 8:00 p.m. EST 

 

Phone: 763-514-4000

Toll-free: 800-633-8766

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