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Patient Management Support Resources

Device Managers

Device to device manager compatibility chart

SmartSync device

Linq mobile

carelink express

tablet management

The SmartSync Device.

Latest Version: 3.15.3

SmartSync™

Quick start guide

Data transfer option/printing

Troubleshooting

Release Notes

Linq mobile device

Latest Version: 2.10.0

LINQ™ Mobile Manager

Quick start guide

Step-by-step Guide

Report generation

Release Notes

CareLink express device

Latest Version: 9.0.1

CareLink Express™ Mobile

Setup Guide and Troubleshooting

Tip card

Release Notes

tablet management

Tablet Management

Tablet iOS app compatibility and update guide

Seamless pairing

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Remote monitoring

Device to monitor compability chart

MCL Heart

MCL relay

MyCareLink

MCL smart

MCL Heart.

MyCareLink Heart™

Patient brochures

Education videos

A video that demonstrates how to download and setup the MyCareLink Heart Application.

How to download and setup the MyCareLink Heart Application.

Scan the QR code
or watch video below.

Scan the Qr code

How to get started with MCL-Heart and LINQII.

Scan the QR code
or watch video below.

Scan the Qr code

How to get started with MCL-Heart (Pacemakers and Defibrillators).

Scan the QR code
or watch video below.

MCL-Heart demo site

Phone compatibility chart

MCL Relay.

MyCareLink Relay™

Quick start guides

Education videos

Wifi tip card

FAQ

MyCareLink.

MyCareLink™

Patient brochures

Education videos

Troubleshooting

MyCareLink Smart.

MyCareLink Smart™

Patient brochures

Education videos

Troubleshooting

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Customer support contact list

SUPPORT: iPad® iOS®1-800-638-1991
(option #1, then option #1)
rs.connectedcaremobilitysupport@medtronic.com

SUPPORT: SmartSync/2090/Encore
1-800-638-1991 (option #1, then option #2)
tshelp@medtronic.com

SUPPORT: Diagnostic Technical Services (LMM)
1-800-929-4043
dxhelp@medtronic.com

SUPPORT: CareLink Network, CareLink Express, Patient Services (Remote Monitoring)
1-888-660-4616
canada.patientservices@medtronic.com

SUPPORT: CareLink (after 5pm ET)
1-800-929-4043
clhelp@medtronic.com

SUPPORT: Paceart/SessionSync
1-800-PACEART
paceart.support@medtronic.com

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Quick links

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