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    • IHS Managed Services

    Our OR managed services and CL managed services are based on four pillars:

    Turnkey set-up

    Turnkey set-up

    Providing affordable access to state-of-the-art infrastructure and technologies through our one-stop-shop solution. 

    Management

    Manage

    Supporting non-clinical operations and maximizing
    up-time so your staff can focus on patient care.

    Optimization

    Optimize

    Improving operational efficiency, increasing capacity, reducing variability, and driving staff engagement.

    Development

    Develop

    Growing volume by accelerating patient access, developing services, and enhancing your organization’s reputation. 

    200+

    Managed Service clients

    1000+

    Cath Labs and ORs managed

    25

    countries with operations

    1M+

    Patients treated annually in the departments we serve

     

     How we can help

    Designed to enhance capacity, efficiency, and patient outcomes in both Cath Labs and Operating Rooms (ORs), these solutions offer comprehensive, data-driven, and tailored approaches that help free up staff and reduce costs:

    Surgeon at work on operating in hospital

    Equipment management and sourcing:

    Our industry knowledge will bring state-of-the-art equipment to your setting.

    Materials Management:

    With people, process and technology, we enable hospitals to deploy a modernized materials management operation. 

    Learn more

    Operational excellence advisory:

    Focusing on asset utilization and costs, workforce productivity, variability in patient outcomes, and length of stay to improve operations.

    IT enablement:

    We integrate data using our CV Information System (CVIS) and help streamline and automate operation workflows.  

    Surgeon at work on operating in hospital

    On-site service improvement staff:

    Our on-site team lets your team focus their attention to patients, thereby improving the clinical experience.

    Planning and scheduling:

    We provide the expertise and information systems for effective planning and scheduling of procedures.

    Business development support:

    We help increase patient recruitment through referral development services, patient outreach and education, marketing and more.

    Turnkey set up of clinical departments:

    Benefit from one contact point for the design and construction of Cath Labs, ORs, Hybrid ORs and ICUs. CTA: Learn more about Turnkey solutions 

    Our Managed Services offer is ISO 9001:2015 certified

    As one of the first companies to certify our activities in the Managed Service field, our goal is to continuously improve our services to exceed customer expectations.

    Our certification covers the turnkey set-up of Cath Lab departments, operating rooms and clinical departments, from the preliminary study to the set-up of the hospital department. Additionally, the certification covers our medical equipment solutions, including procurement, installation, testing, maintenance, and our customized multi-brand hospital materials management service.

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    Benefits

    Our partner hospitals have seen significant impact from this program.

    • Reduces waste
    • Lowers cost per case
    • Increases capacity
    • Optimizes referral network 
    • Engages staff for continuous improvement

    • Accelerates access to care
    • Enhances patient experience
    • Digitalizes the pathway

    • Allows time to focus on frontline care
    • Includes vendor-independent services
    • Provides access to capital and latest technology
    • Increases product availability
    • Optimizes patient pathway

    Our success stories

    Improving diagnostic capacity through a design and construction project

    The Cardiology Department at Hospital Clínico Universitario de Santiago (CHUS) sought IHS' expertise to design and construct a new diagnostic space to enhance its cardiac imaging capabilities and operational efficiency.

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    Doctor and patient using Magnetic Resonance Imaging (MRI) scanner

    Optimizing the Neurosurgery Department at Aarhus University Hospital

    Reimagining materials management freed up nursing capacity and saved this hospital more than €670,000 in the first year of the partnership.

    Learn more
    Image depicting two nurses working together at a computer

    Innovative model to managing cath labs improves care delivery while reducing costs

    A case study analysis of the Medtronic IHS Managed Services model showed concrete measurable results. 

    Learn more
    More success stories

    Our approach includes:

    Sustainability

    We help hospitals transform without compromising the future impact on the planet and people. Our programs support decarbonizing healthcare delivery by addressing supply chains, infrastructure, and care pathways.

    Data & Analytics

    We leverage data and analytics to drive informed decision-making, optimize outcomes, monitor progress, identify trends, and adapt swiftly to new challenges and opportunities for sustainable success.

    Benefits of scale

    We harness our global network of over 250+ healthcare providers, 650 experts, and industry partners to foster collaboration, benchmark performance, and share best practices, driving collective improvement and innovation.

    PMO & Change Management

    We offer a robust Project Management Office (PMO) and Change Management across all of our services to ensure the seamless execution of our long-term partnerships.

    Lean Principles

    We use a lean-based approach in our operations and improvement activities to enhance efficiency and elevate the quality of care.