CareLink 2490 Home Monitor

Important information for patients with CareLink 2490 home monitors

If you currently have an implanted heart device and a CareLink™ home monitor that you would like to continue using, you must add a monitor accessory in order to continue sending device information to your clinic. These monitors must be upgraded — as telephone companies are phasing out traditional landline phone services and replacing them with newer digital services. Unfortunately, the CareLink 2490 home monitor is not compatible with these digital services.

For more information on how to obtain a cellular or Internet monitor accessory, or to upgrade to a different monitor, please go to Once enrolled in this website, you can review your upgrade options and choose the option that’s right for you.