To assist you, we will need to remotely access your computer. Remote access is used to review your computer's programs and settings to find a solution for your Medtronic CareLink software. This process may involve running programs, reconfiguring settings, or removing/installing.

We will only access or make changes to those items related to the Medtronic CareLink software. You may terminate your session at any time by closing Medtronic CareLink Assist program.

We assume no responsibility for any damage caused by the provisions of the Product Liability Act by the user due to improper handling of Medtronic CareLink Assist.

Before you begin, please close all programs and documents with private or personal content. Your online meeting will begin as you accept the above conditions by pressing the 'Continue' button. Our agent will then provide you with a 9-digit support key to enter. 

CareLink Personal FAQ

Learn more about how to get the most out of your CareLink software by reviewing our FAQ.


24-Hour Technical Support

Our 24-hour technical support team is always by your side.

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Information on this site should not be used as a substitute for talking with your doctor. Always talk with your doctor about diagnosis and treatment information.