Technical Support

Gastrointestinal & Hepatology

Phone: 1-800-448-3644, option 3
   Monday-Friday: 6 am - 9 pm CT
   Saturday/Sunday: 8 am - 4 pm CT
Email: GI-USDL-USTechSupport@covidien.com

Health Informatics & Monitoring

Vital Sync™ system
Phone: 1-800-497-4968
   Monday-Friday: 8 am - 7 pm CT
   *On-call support available after hours.

Interventional Lung Solutions

ILLUMISITE™ platform, superDimension™ navigation system
Phone: 1-877-501-8737
   Monday-Friday: 7 am - 5 pm CT
Email: rs.ilstechservice@medtronic.com

Patient Monitoring & Airways

Oximetry, Capnography, INVOS™, tracheostomy tubes,
endotracheal tubes, McGRATH™ MAC laryngoscopes, WarmTouch™ devices
Phone: 1-800-255-6774, option 1
   Monday-Friday: 7:30 am - 5:30 pm CT
Email: rs.hqtsweb@medtronic.com

Surgical Innovations

Phone: 1-800-962-9888, option 1
  Opt. 3: TruClear™ systems
  Opt. 5: Electrosurgical generators and Situate™ systems
  Opt. 6: VNUS™/TPUMP™ devices
  Monday-Friday: 7 am - 5:30 pm CT
Email: SWM.CustomerService@covidien.com

Phone: 1-800-255-6774, option 2
   Opt. 1: Signia™ staplers
   Opt. 2: Sonicision™ devices
   Opt. 3: Electrosurgical generators
   Opt. 4: EleVision™ systems
   Monday-Friday: 8 am - 6 pm CT 
   *On-call technician available after hours
Email: rs.serviceexperience@medtronic.com

Ventilation

Puritan Bennett™ and Newport™ Ventilators
Phone: 1-800-255-6774, option 4
  Opt. 3: Ventilation Service Agreements/Service Seminars Training
  Opt. 4: Ventilation Technical Support/Service Scheduling
   Monday-Friday: 8 am - 6 pm CT
   *On-call technician available after hours

Email:
Service Agreements: RS.ServiceAgreements@medtronic.com
Service Seminars: RS.ServiceSeminars@medtronic.com
Technical Support/Service: RS.ServiceExperience@medtronic.com