Technical Support

Gastrointestinal & Hepatology

1-800-448-3644, option 3
Monday-Friday: 6 am - 9 pm CT
Saturday/Sunday: 8 am - 4 pm CT
GI-USDL-USTechSupport@covidien.com

Health Informatics & Monitoring

Vital Sync™ system
800-497-4968
Monday-Friday: 6 am - 10 pm CT
*After Hours: On-call support available

Interventional Lung Solutions

ILLUMISITE™ platform, superDimension™ navigation system
1-877-501-8737
Monday-Friday: 7 am - 5 pm CT
RS.ILSTechService@medtronic.com

Patient Monitoring & Airways

Oximetry, Capnography, INVOS™, tracheostomy tubes,
endotracheal tubes, McGRATH™ MAC laryngoscopes, WarmTouch™ devices
1-800-255-6774, option 1
Monday-Friday: 7:30 am - 5:30 pm CT
RS.HQTSWeb@medtronic.com

Renal Care

Carpediem™ system
1-800-255-6774, option 5
Opt. 1: Renal Care Technical Support/Service Scheduling
Monday-Friday: 8 am - 6 pm CT
RS.ServiceExperience@medtronic.com

Surgical Innovations

1-800-962-9888, option 1
Opt. 3: TruClear™ systems
Opt. 5: Electrosurgical generators and Situate™ systems
Opt. 6: VNUS™/TPUMP™ devices
Monday-Friday: 7 am - 5:30 pm CT
SWM.CustomerService@covidien.com

1-800-255-6774, option 2
Opt. 1: Signia™ staplers
Opt. 2: Sonicision™ devices
Opt. 3: Electrosurgical generators
Opt. 4: EleVision™ systems
Monday-Friday: 8 am - 6 pm CT 
*On-call support available after hours
RS.ServiceExperience@medtronic.com

Ventilation

Puritan Bennett™ and Newport™ Ventilators

Request ventilation support

1-800-255-6774, option 4
Opt. 3: Ventilation Service Agreements & Service Seminars Training
Opt. 4: Ventilation Technical Support & Service Scheduling
Monday-Friday: 8 am - 6 pm CT
*On-call support available after hours

Service Agreements: RS.ServiceAgreements@medtronic.com
Service Seminars: RS.ServiceSeminars@medtronic.com
Technical Support/Service: RS.ServiceExperience@medtronic.com