Using InterVIEW® on your own device

Getting started with InterVIEW

The InterVIEW platform allows you to use your own device to engage with your healthcare team and your care. The InterVIEW app is available on both Android® and iOSoperating systems.

The videos on this page walk through a few key experiences of the InterVIEW app, including:

  • How to download and install the InterVIEW application on your personal Android or iOS device
  • What to expect from your first Health Check
  • How to set up Bluetooth® peripherals during a Health Check
  • How to set up Bluetooth peripherals using the Device Manager

Have additional questions? Take a look at our frequently asked questions

Video one: How to download

Watch to learn how to download and activate the InterVIEW app on your smartphone or tablet.

How to Download InterVIEW - (02:39)

Watch this video to learn how to download and activate the InterVIEW app on your smartphone or tablet.
More information (see more) Less information (see less)

Video two: What is a Health Check?

Watch this video to learn what a health check is and how to complete your health check through the InterVIEW platform.

What is a Health Check? - (02:24)

Watch this video to learn what a health check is and how to complete your health check through the InterVIEW platform.
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Video three: Peripheral set-up during Health Check

Watch this video to learn how to sync your health monitoring devices with InterVIEW during a health check.

Peripheral Set-up During a Health Check - (01:47)

Watch to learn how to sync your health monitoring devices with InterVIEW during a health check.
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Video four: Peripheral set-up in Device Manager

Watch this video to learn how to sync your health monitoring devices with InterVIEW using the device manager.

Peripheral Set-up in Device Manager - (01:37)

InterVIEW user guide

pdf InterVIEW user guide (.pdf)

The InterVIEW user guide provides features of both Android and iOS operation systems.

5.9MB

Read user guide

Frequently asked questions

Expand All

Which Apple® devices can I use with InterVIEW?

Which Android devices can I use with InterVIEW?

How do I set up InterVIEW on my personal device?

I’ve downloaded InterVIEW, but it’s asking for my activation code. Where do I find my activation code?

Where can I find more information about InterVIEW?

What Bluetooth health monitoring devices can I use with InterVIEW?

Can I complete a Health Check without health monitoring devices?

Why is InterVIEW asking for access to my phone, location, camera, and microphone?

I’m locked out of my account. What do I do?

How do I turn off the spoken Health Check?

Can I stay logged in to InterVIEW between Health Check sessions?

What happens if I lose connection to the Internet during a Health Check?

What do I do if my healthcare team calls me for a video visit, but I don’t see anyone in the video screen?

Can I invite someone—like a relative, caretaker, or doctor—to join a video visit with me and my healthcare team?

How do I troubleshoot my Bluetooth health monitoring devices (glucose meter, scale, pulse oximeter, or blood pressure monitor)?

The weight on the Bluetooth scale does not seem correct.

Do I have to stay on the scale until the weight appears in the scale display?

How far can a Bluetooth health monitoring device be from my smartphone or tablet to send readings?

Can I travel with my Bluetooth health monitoring devices?

How much data does InterVIEW use?

How do I update the app?

Trademark references

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The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Medtronic is under license. iOS is a registered trademark owned by Cisco Technology, Inc., and is used under license. Apple and the Apple logo, iPhone, iPad Mini, iPad Air, and iPad Pro are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Pixel phones and accessories, and Google Play are registered trademarks owned by Google, Inc. LLC. Samsung Galaxy is a registered trademark owned by Samsung Electronics Co., Ltd. iHealth is a registered trademark owned by iHealth Labs, Inc. FORA TN'G is a registered trademark owned by ForaCare, Inc. Nonin is a registered trademark owned by Nonin Medical, Inc. A&D Medical is a registered trademark owned by A&D Engineering, Inc. Accu-Chek Guide and Accu-Chek Guide Me are registered trademarks owned by Roche Diabetes Care GMBH LLC. Contour is a registered trademark owned by Ascensia Diabetes Care Holdings AG LLC.