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Contact & Support

MyCareLink Connect Website Remote Monitoring

YOUR SECURE SOURCE FOR INFORMATION ABOUT YOUR DEVICE

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You can learn more about your monitor — no matter which one you select — at our patient website: . Once enrolled in this secure website, you can sign up to receive:

  • Confirmation when a transmission has been successfully received
  • Reminders of upcoming transmissions scheduled with your clinic
  • Notifications if you miss a transmission

Because the website is customizable, you can view this information on the website or have it sent to you via text or email.

MYCARELINK CONNECT PROVIDES THE ANSWERS YOU NEED, SUCH AS:

  • Helpful resources specific to your monitor and heart device
  • Troubleshooting tips for your monitor
  • Education on remote monitoring 

MYCARELINK CONNECT IS ALSO FOR YOUR FAMILY AND FRIENDS:

  • Invite up to four people to enroll and view your account.
  • Sign up to get reminders about your transmission status and schedule.
  • Your information is always private, so you may invite or remove a person at any time.

Stay connected to your doctor or clinic with the MyCareLink Connect™ website: 

Information on this site should not be used as a substitute for talking with your doctor. Always talk with your doctor about diagnosis and treatment information.

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Customer Care Team

Hours: 8:00 a.m. - 8:00 p.m. EST

Phone: 800-217-1617

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