Ask your physician about how to plan your refill appointments around your travel.
Notify your physician of travel plans well in advance. Discuss how to coordinate pump refills and how a time zone change may affect your dosing schedule.
Keep in mind it can take several weeks to coordinate a refill with a physician in a different location. Insurance coverage, physician consultation, and medication availability must also be coordinated.
Carry your patient ID with you in your wallet or purse. It shows that you have an implanted medical device in case of an emergency, and you will need it when going through security at airports.
If you move, change doctors, or lose your ID card, please reach out to your representative who has been servicing you to update your information or request a replacement card.
In most cases, your physician and his or her staff should be your first point of contact.
Please direct all medical, medication, and therapy questions to your doctor’s office. Your doctor has access to your medical records and history and can best diagnose any change in symptoms. Ask your doctor how to reach the on-call doctor for any medical concerns that arise after hours or on weekends.
Please reach out to your representative if you have technical questions about your pump.
Your physician will also provide you with the manuals and guides you need to find answers related to your pump. If you would like an electronic copy of the patient guide, please reach out to your representative.
Information on this site should not be used as a substitute for talking with your doctor. Always talk with your doctor about diagnosis and treatment information.