Harvard Business Review

Better Healing from Better Hospital Design

By Yuhgo Yamaguchi

View Full Article (PDF)


A beautiful lobby, light-filled rooms, top-chef dining. Is it a premier hotel? No, a hospital. Around the world, hospitals are investing in new designs and hotel-like perks. Sure, they look good, but do they reduce costs and improve clinical outcomes? Often, the answer is “Yes.”

Learn how redesigned, amenity-rich hospitals from Sweden to Canada are seeing an increase in patient traffic and satisfaction, as well as a reduction  of infection, improved patient pain relief, and therapeutic benefits.