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If you see error code 3230, a red question mark, or error code 3248 on your MyCareLink™ patient monitor (MCLM) screen, this indicates that the reader is not communicating with the MCLM base or the reader battery has a low charge and needs to be recharged.
There are three common reasons for this issue:
To resolve error code 3230 or 3248, first confirm whether the MCLM has been plugged into an electrical outlet for at least one hour with the MCLM reader firmly on top of the base.
If the MCLM has not been plugged for an hour:
If the MCLM has been plugged in for at least an hour:
If you are not able to resolve the error code following the steps above, order a replacement reader below for further assistance.
MyCareLink Connect™ is a secure source for information about your Medtronic heart device and the remote heart monitor that transmits information to your clinic.
Sign IN or registerNeed to return your CareLink™ heart monitor? You can request a UPS return shipping label for your monitor or accessories.
Get More InfoCall CareLink Patient Services for monitor setup and troubleshooting questions.
1-800-929-4043, Monday–Friday
7 a.m. to 7 p.m. Central Time
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Information on this site should not be used as a substitute for talking with your doctor. Always talk with your doctor about diagnosis and treatment information.