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If you see error code 3230, a red question mark, or error code 3248 on your MyCareLink™ patient monitor (MCLM) screen, this indicates that the reader is not communicating with the MCLM base or reader battery has a low charge and needs to be recharged.
There are three common reasons for this issue:
To resolve error code 3230 or 3248, first confirm whether the MCLM has been plugged into an electrical outlet for at least 1 hour with the MCLM reader firmly on top of the base.
If the MCLM has not been plugged for an hour:
If the MCLM has been plugged in for at least an hour:
If you are not able to resolve the error code following the steps above, order a replacement reader below for further assistance.
MyCareLink Connect™ is a secure source for information about your Medtronic heart device and the remote heart monitor that transmit information to your clinic.
Sign IN or registerNeed to return your CareLink™ heart monitor? You can request a UPS return shipping label for your monitor or accessories.
Get More InfoCall CareLink Patient Services for monitor setup and troubleshooting questions.
1-800-929-4043
Monday — Friday
7 a.m. to 7 p.m. Central Time
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