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COVID-19
Recovery
Resource Center
Financial Solutions

How we can help

We’re dedicated to supporting our partners during the COVID-19 crisis so patients can continue to receive the care they need. Here are some resources we provide to assist healthcare systems in addressing the financial challenges they may face during this public health emergency.

FEATURED CONTENT

Medtronic Connect

Medtronic Connect gives you secure, instant access to place orders, check price and availability, view order status and history, track packages, download invoice copies and delivery notes, and more. Save time, and order without contact or additional costs from anywhere, helping you achieve better patient outcomes. Free registration and log-in required.

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Financial Solutions

COMMITTED CUSTOMER CARE

  • Medtronic Customer Support: Medtronic’s Customer Care organization is here to help you. As states and regions began issuing stay at home orders, we quickly mobilized our teams to transition over 600 Customer Care Agents to work from home. This mobilization included phone system updates, computer and IT enhancements, as well as the personal commitment from our teams to manage their own home needs so that we continue to serve you. See how you can connect with us.

REIMBURSEMENT

  • U.S. Remote Monitoring Reimbursement Overview Free Medtronic Academy registration and login required. Remote monitoring is an essential tool for managing patients with cardiovascular implanted electronic devices (CIEDs). Medicare has reimbursement and health policies to support remote patient monitoring. This educational recording provides documentation best practices and general information regarding commonly billed codes and associated 2020 Medicare national average rates for remote device management for pacemakers, implantable defibrillators, and insertable cardiac monitors that you may consider to serve your patients better.
  • Telehealth Resource: COVID-19 and Telehealth Reference Sheet This is a summary of telehealth resources that healthcare providers may find useful for quick reference during the COVID-19 public health emergency.
  • Telemedicine Reimbursement: Telemedicine and Commonly Billed Codes 2020 for Physicians During COVID-19 Public Health Emergency This guide provides the commonly billed codes and Medicare payment rates for Telehealth and Communication Technology-Based Services for physicians during the COVID-19 public health emergency.
  • Medtronic: Reimbursement Resources Medtronic offers comprehensive, professional services to secure and maintain coverage and payment. Visit this page to find educational programs, reimbursement guides, and other resources to assist with coding, coverage, and reimbursement for our products and therapies. Or find out how to contact our reimbursement specialists with questions.

CONTACTLESS PRODUCT ORDERING AND INQUIRIES

  • Medtronic Connect: Medtronic Connect gives you secure, instant access to place orders, check price and availability, view order status and history, track packages, download invoice copies and delivery notes, and more. Save time, and order without contact or additional costs from anywhere, helping you achieve better patient outcomes. Free registration and log-in required.

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YOUR IDEAS

We welcome the opportunity to review your COVID-19 recovery ideas.

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HEALTHCARE
OPTIMIZATION
CONSULTING

Learn how we partner with you to enhance the patient experience, expand capacity, and improve the cost effectiveness of healthcare.

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COVID-19: Medtronic is Mobilizing

COVID-19:

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