Financial Solutions COVID-19 RECOVERY RESOURCE CENTER

HOW WE CAN HELP

We’re dedicated to supporting our partners during the COVID-19 crisis so patients can continue to receive the care they need. Here are some resources we provide to assist healthcare systems in addressing the financial challenges they may face during this public health emergency.

CONTACTLESS PRODUCT ORDERING AND INQUIRIES

  • Medtronic Connect: Medtronic Connect gives you secure, instant access to place orders, check price and availability, view order status and history, track packages, download invoice copies and delivery notes, and more. Save time, and order without contact or additional costs from anywhere, helping you achieve better patient outcomes. Free registration and log-in required.

COMMITTED CUSTOMER CARE

  • Medtronic Customer Support: Medtronic’s Customer Care organization is here to help you. As states and regions began issuing stay at home orders, we quickly mobilized our teams to transition over 600 Customer Care Agents to work from home. This mobilization included phone system updates, computer and IT enhancements, as well as the personal commitment from our teams to manage their own home needs so that we continue to serve you. See how you can connect with us.

REIMBURSEMENT

  • Telehealth Resource: COVID-19 and Telehealth Reference Sheet This is a summary of telehealth resources that healthcare providers may find useful for quick reference during the COVID-19 public health emergency.
  • Telemedicine Reimbursement: Telemedicine and Commonly Billed Codes 2020 for Physicians During COVID-19 Public Health Emergency This guide provides the commonly billed codes and Medicare payment rates for Telehealth and Communication Technology-Based Services for physicians during the COVID-19 public health emergency.
  • Medtronic: Reimbursement Resources Medtronic offers comprehensive, professional services to secure and maintain coverage and payment. Visit this page to find educational programs, reimbursement guides, and other resources to assist with coding, coverage, and reimbursement for our products and therapies. Or find out how to contact our reimbursement specialists with questions.

educational opportunities

Explore educational resources about COVID-19 financial considerations. Some content may require registration to access.

Financial Foundations

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Sg2, a Vizient company, enables health care executives to make better, faster, more cost-effective strategic decisions through a unique combination of industry-leading market analytics and unrivaled expertise. Visit Sg2.com for more information. The Medtronic Restorative Therapies Group is a subscribing member of Sg2’s Intelligence Solutions.

EXTERNAL RESOURCES

The following resources on COVID-19 financial considerations have been collected from healthcare organizations, consultancies, and other industry experts.

 

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Advisory Board, a membership-based consulting firm that provides best practices and strategic insight to nearly 5,000 health care organizations, is making its COVID-19 research and webinars publicly available to help you navigate the crisis via its COVID-19 Resource Page. Medtronic is a subscribing member of Advisory Board’s syndicated research programs COVID-19 Resource Page.

Sg2, a Vizient company, enables health care executives to make better, faster, more cost-effective strategic decisions through a unique combination of industry-leading market analytics and unrivaled expertise. Visit  Sg2.com for more information. The Medtronic Restorative Therapies Group is a subscribing member of Sg2’s Intelligence Solutions.