Healthcare Professionals

Customer Services

ENT Navigation Solutions



Medtronic helps you protect your technology investment and minimize downtime with comprehensive service and support programs:

  • Service & Support Plans – Be confident you are getting the most from you Medtronic investment with a Medtronic Service & Support Plan with tailorable coverage options to fit your needs and budget.
  • Local Clinical and Technical Support – With over 400 service focused service personnel you can count on Medtronic to be there when you need us.
  • Technical Phone Support – We provide 24/7/365 technical assistances to help you case get back on track*.
  • Remote Support – Increase uptime with remote troubleshooting, remote diagnostics, and remote detection of certain part failure.

Dr. Glen Nelson Education and Training Center

Dr. Glen Nelson Surgeon Education and Training Center

Medtronic provides education and training in ENT, cranial, and spinal surgical products and techniques at the Dr. Glen Nelson Surgeon Education and Training Center. We also support hundreds of clinical courses worldwide.

Learn more on our website, or call us at 800-874-5797 or 904-296-9600.


Technical assistance available 24 hours a day, seven days a week in U.S. only.

Remote Support is not available on all systems and features may vary by product.