Closeup of technician's hands as he repairs Midas Rex drill.

ESP PLANS MIDAS REX SUPPORT

Our three Exchange Service Plans (ESP) have been designed to enhance the availability and performance of your Midas Rex® motor system.

PLUS Exchange Service Plan

For performance-oriented customers who need overnight exchange and scheduled onsite planned maintenance.

The plus ESP program combines the benefits of the standard plan with onsite planned maintenance to ensure your equipment is always available and performing optimally.

During a planned maintenance visit, a Medtronic factory-trained technician will come to your facility to inspect and test your Midas Rex motors, attachments, consoles, and foot controls.

What's Included:

  • All standard ESP features
  • Regular, onsite planned maintenance visits
  • Recommendations to extend the life of your equipment

PLUS ESP BROCHURE

STANDARD Exchange Service Plan

For performance-oriented customers who need overnight exchanges.

Drive operating room uptime and efficiency with our most popular ESP option. This service plan offers fast and easy support for your Midas Rex handpieces, Integrated Power Console, and foot controls should they need service.

The standard ESP program also offers locked-in maintenance costs for up to 3 years, even if the number of exchanges is more than expected.

What's Included:

  • Overnight exchange on entire system
  • Prepaid shipping for returning units
  • Locked-in maintenance costs for up to 3 years

STANDARD ESP BROCHURE

Lite Exchange Service Plan

For customers who want the convenience of exchange but need budget flexibility.

The lite ESP includes overnight exchanges of your Midas Rex motors and discounts on per-incident repairs or exchanges for your attachments, consoles, and foot controls. This ensures complete protection on the most expensive component of your system with preferred service pricing on other system components.

What's Included:

  • Overnight exchange on Midas Rex motors
  • Discounted repairs and exchanges on other system components

LITE ESP BROCHURE

Compare Exchange Service Plans

We offer various service options to best fit your operating room and budgetary requirements. For more specific information on our Exchange Service Plans, contact your local Medtronic representative.



Lite Exchange Service Plan     Standard Exchange Service Plan     Plus Exchange Service Plan  
Covered Equipment
Motors
Consoles  
Attachments  
Cables  
Footswitch  
Plan Features
Overnight Exchange ✔ (motors only)
Prepaid Shipping  
Locked-in Maintenance Costs  
Onsite Planned Maintenance    
Staff Recommendations    

MORE SERVICE

OPTIONS

Discover additional support options for maintaining or repairing your Midas Rex motor system.

LEARN MORE
Female technician inspects the Midas Rex Drill.

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Call or email one of our customer service representatives for Midas Rex product support.

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