MORE SERVICE OPTIONS MIDAS REX SUPPORT
If your Midas Rex® motor system isn’t covered by an Exchange Service Plan, we offer other options to maintain your equipment.
ONSITE PLANNED MAINTENANCE
Ensure that your Midas Rex equipment is always available and performing optimally.
During a planned maintenance visit, a Medtronic, factory-trained technician comes to your facility at a scheduled date and time to inspect and test your Midas Rex motors, attachments, consoles, and foot controls.
WHAT TO EXPECT:
- Your equipment is tested by a factory-trained technician
- Maintenance visits are scheduled for times that work for you
- Onsite equipment exchanges (additional costs may apply)
- Personalized recommendations to extend the life of your equipment
FACTORY-CERTIFIED EXCHANGE
Reduce downtime and eliminate the need for loaner equipment.
The factory-certified exchange program includes a per-incident exchange of your Midas Rex equipment. Call during business hours and receive a replacement the next day with priority overnight shipping.
REPAIR SERVICE PLAN
Restore your equipment to its original specifications.
With the repair service plan, your Midas Rex equipment can be repaired within days by expert Medtronic technicians.
EXCHANGE
SERVICE PLANS
An Exchange Service Plan is the best way to ensure your Midas Rex equipment is always covered.
SEE ESP PLANS
GET IN TOUCH
WITH US
Call or email one of our customer service representatives for Midas Rex product support.
CONTACT US