It takes time to secure funds for unexpected expenses. Be prepared with a Service & Support plan.
Mean-time-to-repair is 1 day sooner for customers with a Service & Support plan, compared to customers who need to secure funds for each repair.*
First-time-fix rate of 97–98% compared to the industry standard of 77%*
9 out of 10 for customer satisfaction*
With over 400 focused service personnel* you can count on us to be there when you need us.*
You focus on the patient, while we look after the technology.
Responsive, high-priority-on-site services. Parts are shipped overnight, when available. Repairs are performed by certified Medtronic technicians using only Medtronic parts to ensure system integrity and patient safety. Parts, labor, and travel are included at no additional charge with all service plans.†
Be proactive with on-time planned maintenance inspections. Planned maintenance inspections are performed by certified Medtronic technicians at a time that is convenient for you. Depending on the system, planned maintenance is recommended every six months to annually. All recommended planned maintenance inspections are included at no additional charge with all service plans.
Maintain the validity of your system with the latest software upgrade releases. A highly recommended addition to your Service & Support plan.
Now more important than ever.
These remote support tech briefs were designed with our hospital IT partners in mind
Medtronic offers tailored coverage options to fit your needs and budget. Your Medtronic team can help you make an informed decision with complete reports of your service and support history and needs.
Medtronic data on file.
Exclusions apply. Please see Service & Support Plan Terms & Conditions for more information.