CUSTOMER SUPPORT Percutaneous Tibial Neuromodulation (PTNM)
Find frequently asked questions for the NURO system or contact Medtronic directly for additional support.
For order, shipping, product, or invoice related questions, customer service is available by phone Monday through Friday from 8 a.m. to 5 p.m. CT. You can reach us by calling 877-590-7835 and pressing  for the NURO system.
For Puerto Rico orders, call 787-294-3540 x3557
You may also contact customer support by filling out our contact form.
To return a NURO device, mail your device to:
7842 Hickory Flat Highway
Woodstock, GA 30188
To find your Medtronic sales representative, call 1-800-MEDTRONIC or 1-800-633-8766. We're available 24 hours a day, 7 days a week.
You may also contact a sales representative by filling out our contact form.
Call our technical support team at 800-707-0933.
Medtronic offers comprehensive, unparalleled services to secure and maintain coverage and appropriate payment. Download our reimbursement documents for additional information.
For reimbursement questions, send us an email. Our team is available Monday through Friday from 8 a.m. to 5 p.m. CT.