CUSTOMER SUPPORT Percutaneous Tibial Neuromodulation (PTNM)

FREQUENTLY ASKED QUESTIONS

Find frequently asked questions for the NURO system or contact Medtronic directly for additional support.

Order Support

For order, shipping, product, or invoice related questions, customer service is available by phone Monday through Friday from 8 a.m. to 5 p.m. CT. You can reach us by calling 877-590-7835 and pressing [2] for the NURO system.

For Puerto Rico orders, call 787-294-3540 x3557

You may also contact customer support by filling out our contact form.

RETURN A NURO DEVICE

To return a NURO device, mail your device to:

AUS LLC
7842 Hickory Flat Highway
Suite D
Woodstock, GA 30188

Sales Support

To find your Medtronic sales representative, call 1-800-MEDTRONIC or 1-800-633-8766. We're available 24 hours a day, 7 days a week.

You may also contact a sales representative by filling out our contact form.

Technical Support

Call our technical support team at 800-707-0933.

Reimbursement Support

Medtronic offers comprehensive, unparalleled services to secure and maintain coverage and appropriate payment. Download our reimbursement documents for additional information.

For reimbursement questions, send us an email. Our team is available Monday through Friday from 8 a.m. to 5 p.m. CT.