FAQ Percutaneous Tibial Neuromodulation (PTNM)
Check your battery level. If there is not sufficient battery power to last for a 30-minute session, the NURO device will not start. Charging the NURO device for 15 minutes will provide enough power for one 30-minute session. A fully charged battery will provide up to 20 therapy sessions.
No, there is no time limit. If the start button is not pressed to initiate the therapy session, the device will shut itself off after 3 minutes.
Yes. If the system connections are not complete — ground pad to device to needle holder to needle — and the Start button is pressed, the system will give an error message: "ERROR 1."
Once the tibial nerve is identified via toe flexation, there is no need to continue toe flexation. One therapy level down from toe flexation will stimulate the tibial nerve and avoid potential patient discomfort during the 30-minute session.
Yes, the device beeps three times when the 30-minute session is complete.
The LCD screen will display "Error 1" for 10 minutes. The first time it disconnects, the 30-minute timer will pause. Reconnect the lead, needle, or ground pad, then press and hold start for 2 seconds. If the device does not successfully detect the pulse going through the patient, the device beeps and continues to display that message. This also resets the 5-minute timer.
Yes. You may press the stimulation up or down buttons during the session to adjust the amplitude.
Hold the Power button for 2 seconds or disconnect the clip from the needle to stop a session.
Yes. There is no limit on the number of times the therapy can be interrupted and restarted, so you can resume therapy at any time without losing a session.
To get started with NURO, please contact your sale representative or Medtronic customer service. They will be able to set up access to order your NURO device through the method that works best for you, either through Medtronic Connect, EDI, or your sales rep.
You can order therapy session kits the same way you order InterStim or by logging into your Medtronic Connect account.
If you need to order a NURO device, please contact your sales rep.
Yes. For each NURO device that you order, we will ask you to accept the product placement agreement.
Shipped with your NURO device will be a wall charger and a USB cable. Therapy kits are ordered separately.
A NURO therapy session kit includes the materials needed to deliver one 30-minute therapy session to a patient. Each therapy session kit contains 2 sterile needles, a needle holder, a ground pad, and two alcohol pads.
You can order additional kits from Medtronic Connect or by contacting either your sales rep or Medtronic customer service.
No, once you accept the agreement, it will remain valid while the NURO device is in your possession.
The device will NOT start without enough charge in the battery to deliver a full session. A blank screen indicates a depleted battery.
It takes about 15 minutes to charge the device enough to complete a 30-minute session.
The device can be fully charged in about 4 hours.
Up to 20 therapy sessions can be delivered on a full battery charge.