Reimagined Connectivity

Diagram showing BlueSync-enabled heart devices, the MyCareLink Heart mobile app, and the CareLink network
2. MyCareLink Heart Mobile App

3. CareLink Network 

Patient Adherence Matters

Cardiac device patients who are not adherent with remote monitor transmissions will miss out on the following benefits:

  • 50% potential increase in survival rate of patients1-3
  • 35% potential reduction in ER visits4,5
  • 18% potential reduction in length of hospital stay6

MyCareLink Heart results in 94.6% patient adherence to transmission schedule compared to 77% patient adherence for bedside monitors.7

Graph showing patient adherence to transmission schedules is higher with MyCareLink Heart compared to bedside monitors

Increase Clinic Efficiency


A 2019 call characterization study shows that 40% of device clinic call burden is due to patient calls surrounding four recurring issues.8 MyCareLink Heart is the patient monitor designed to help address these four categories that drive 40% of all clinic call burden.

MyCareLink Heart mobile app transmission notification shown on iPhone screen

1. Transmission Status

MyCareLink Heart states in clear language the status of each transmission.

MyCareLink Heart mobile app connectivity panel on iPhone screen

2. Connectivity / Monitor Issues

MyCareLink Heart allows patients the opportunity to check on their connectivity any time, day or night.

MyCareLink Heart mobile app disconnected notification shown on iPhone screen

3. Disconnected Monitor Follow-up

MyCareLink Heart tells patients not to disconnect, but reminds them to reconnect if they do.

MyCareLink Heart mobile app education feature on iPhone screen

4. Patient
Education

MyCareLink Heart offers answers to patients' most frequently asked questions.

91% Patient
Satisfaction

*Of patients responding to survey. Medtronic data on file. MyCareLink Heart patient satisfaction. February 2021.

MyCareLink Heart for Pacemakers and Defibrillators

Click to see the app in action. 

All patient and clinical data are fictitious and for demonstration purposes only. Not all updates to the application may be reflected in this demonstration.

App Features:

Connectivity Panel
Enables patients to self-manage connectivity.

My Heart Device 
Displays implant date, battery life, device name, model number, and serial number — as well as patient’s clinic information.

My Transmissions 
Has information about transmissions sent from a patient’s heart device to their clinic.

My Vitals Tracking
Used to record weight, blood pressure, and heart rate measurements — and track these measurements over time.

My Symptom Journal 
Used to create a log of symptoms to share with the doctor at an in-office visit.

Physical Activity 
Has information about a patient’s activity level. The app uses data from the patient's heart device to create daily, weekly, and monthly views of physical activity.

Education 
Provides information for patients on their heart device and remote monitoring.

Data input here stays on patients' phones; it does not get sent to clinics. If patients have a medical emergency, they should call 911.

MyCareLink Heart for Insertable Cardiac Monitors

Click to see the app in action. 

All patient and clinical data are fictitious and for demonstration purposes only. Not all updates to the application may be reflected in this demonstration.

App Features:

Connectivity Panel
Enables patients to self-manage connectivity.

My Heart Device
Displays implant date, device name, model number, and serial number — as well as patient’s clinic information.

Record New Symptoms 
Allows patients to record symptoms.

Symptom History 
Keeps a log of patient-recorded symptoms that were sent to their clinic.

Education
Provides information for patients on their LINQ II device and remote monitoring.

My Clinic
Displays patient's clinic information, including address and phone number.

For successful transmissions, Wi-Fi or cellular data access is required.

Mobile device and operating system (OS) requirements to support the MyCareLink Heart mobile app will change over time. Patients may need to update or replace their mobile devices or OS to use the app to transfer data between their heart devices and the Medtronic CareLink network.

Patient Profile

  • Owns compatible smartphone or tablet
  • Keeps smartphone or tablet nearby at least three hours per day
  • Comfortable using smartphone or has a family member that is able to help

Additional Resources

See how MyCareLink Heart works by visiting medtronic.com/mclheartdemo.

pdf MyCareLink Heart Clinician User Guide (.pdf)

Download this guide to learn more about how to use the MyCareLink Heart mobile app for patients with BlueSync-enabled heart devices.

915KB

pdf MyCareLink Heart Clinician User Guide for LINQ II  (.pdf)

Download this guide to learn more about how to use the MyCareLink Heart mobile app for patients with LINQ II insertable cardiac monitors (ICMs).

737KB

References

1

Saxon LA, Hayes DL, Gilliam FR, et al. Long-term outcome after ICD and CRT implantation and influence of remote device follow-up: the ALTITUDE survival study. Circulation. December 7, 2010;122(23):2359-2367.

2

Varma N, Piccini JP, Snell J, Fischer A, Dalal N, Mittal S. The Relationship Between Level of Adherence to Automatic Wireless Remote Monitoring and Survival in Pacemaker and Defibrillator Patients. J Am Coll Cardiol. June 23, 2015;65(24):2601-2610.

3

Akar JG, Bao H, Jones PW, et al. Use of Remote Monitoring is Associated with Lower Risk of Adverse Outcomes Among Patients with Implanted Cardiac Defibrillators. Circ Arrhythm Electrophysiol. October 2015;8(5):1173-1180.

4

Cronin EM, Ching EA, Varma N, Martin DO, Wilkoff BL, Lindsay BD. Remote monitoring of cardiovascular devices: a time and activity analysis. Heart Rhythm. December 2012;9(12):1947-1951.

5

Varma N. Rationale and design of a prospective study of the efficacy of a remote monitoring system used in implantable cardioverter defibrillator follow-up: the Lumos-T Reduces Routine Office Device Follow-Up Study (TRUST) study. Am Heart J. December 2007;154(6):1029-1034.

6

Crossley GH, Boyle A, Vitense H, Chang Y, Mead RH; CONNECT Investigators. The CONNECT (Clinical Evaluation of Remote Notification to Reduce Time to Clinical Decision) trial: the value of wireless remote monitoring with automatic clinician alerts. J Am Coll Cardiol. March 8, 2011;57(10):1181-1189.

7

Tarakji KG, Zaidi AM, Zweibel SL, et al. Performance of First in the World Pacemaker to Use Smart Device App for Remote Monitoring. Late-breaking clinical trial presented online at HRS 2020.

8

Van Heel L, Seiler A, Cirocco T, et al. Abstract 11847: Characterization of Patient Calls at Cardiac Device Clinics: Economic Implications and Opportunities for Improved Efficiency. Circulation. November 11, 2019;140:A11847.

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