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We're available to provide general educational information about Medtronic devices and answer questions about our devices and therapies. As always, we encourage you to talk to your doctor about your unique medical condition and therapy management. If you have medical concerns or health symptoms, contact your doctor or health care professional. If you have a medical emergency, call 911 immediately.
A Medtronic device that has been explanted from the body needs to be returned in a biohazard container. Devices used outside of your body, such as remote monitors, programmers, and insulin pumps, can be shipped in any type of container. On the Product Returns and Replacements page you will find information about shipping your device.
It is important to call the Patient Services area that specializes in your type of device. Select the group below to view the support information for your type of device.
For people in the United States who have a Medtronic:
Download patient manuals in English and Spanish: |
Patient and Technical Services Virtual Assistant
Questions About Your Heart Device
(800) 551-5544 (Toll free)
Monday - Friday, 8 a.m. to 5 p.m. Central Time
Questions About the CareLink Network
(Monitor setup, transmission verification, troubleshooting)
(800) 929-4043 (Toll free)
CareLink remote monitor returns: View instructions
CareLink remote monitor troubleshooting: Submit a request
General questions or feedback: Contact us
Device registration (ID card): Submit updates
For people in the United States who have had the following procedures:
Patient and Technical Services Virtual Assistant
(877) 526-7890 (Toll free)
Monday - Friday, 7:30 a.m. to 5 p.m. Central Time
General questions or feedback: Contact us
Device registration (ID card): Submit updates
For people in the United States who have a Medtronic:
24-Hour Product Technical Support
(800) 646-4633 option 1 (Toll free)
Ordering Supplies
Monday – Friday, 8 a.m. to 6 p.m. Central Time
(800) 646-4633 option 2 (Toll free)
Pump and Continuous Glucose Monitors Sales
Monday – Friday, 8 a.m. to 6 p.m., Central Time
(800) 646-4633 option 3 (Toll free)
Billing, Payment, and Returns
Monday – Friday, 8 a.m. to 6 p.m., Central Time
(800) 646-4633 option 4 (Toll free)
General questions or feedback: Contact us
Order supplies online: Set up automatic reorder reminders
For people in the United States who have the following hearing loss:
Customer Care
(800) 874-5797 ext. 7 (Toll free)
Monday – Friday, 8 a.m. to 5 p.m., Eastern Standard Time
ONLINE
General questions or feedback: Email
For people in the United States who are enrolled in a Medtronic Care Management Services remote patient monitoring program.
Support Center
(888) 243-8881 (Toll free)
Monday – Sunday, 7 a.m. to 7 p.m. Central Time
For people in the United States who have Medtronic:
View information and resources about living with these therapies:
(800) 510-6735 (Toll free)
Monday - Friday, 8 a.m. to 5 p.m. Central Time
General questions or feedback: Contact us
Device registration (ID card): Submit updates
For people in the United States who have been treated with Medtronic:
(800) 933-2635 (Toll free)
Monday – Friday, 7:00 a.m. to 7:00 p.m. Central Time
General questions or feedback: Contact us