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THANK YOU FOR YOUR REQUEST MONITOR TROUBLESHOOTING SUPPORT

We have received your request for monitor troubleshooting support.

Medtronic Stay Connected will attempt to call your patient within 1–2 business days. If the first attempt is unsuccessful, we will try again 1–2 business days later and make a total of three attempts.

Please check the clinic email address you provided for a confirmation email. If you do not receive a confirmation email within an hour, please email CLHelp@medtronic.com to check on the status of your request.

You will also receive an email notification when we’ve resolved the issue or if we require more information or support to reach the patient.

If you have any questions, you may contact CareLink Technical Services by phone at 800-929-4043. Our staff is available Monday through Friday from 7:00 a.m. to 7:00 p.m. CT. We appreciate the opportunity to help your patients.

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United States

Customer Care Team

Hours: 8:00 a.m. - 8:00 p.m. EST 

 

Phone: 763-514-4000

Toll-free: 800-633-8766

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