Important Safety Information Remote monitoring

Medtronic CareLink™, MyCareLink™, MyCareLink Smart™ Patient Monitor, MyCareLink Heart™ Mobile Application, MyCareLink Smart™ Application, Medtronic CareLink™ Network and Medtronic MyCareLink Connect™ Patient Website

The Medtronic CareLink, MyCareLink, MyCareLink Smart Patient Monitor, MyCareLink Smart Application, MyCareLink Heart Mobile Application, CareLink Network and the CareLink Mobile Application are indicated for use in the transfer of patient data from some Medtronic implantable cardiac devices to the Medtronic CareLink Network based on physician instructions and as described in the product manuals. The MyCareLink Connect Patient Site is intended to provide patients, their friends/family and caregivers messages regarding transmission status of patient device diagnostic data to the CareLink Network.

The MyCareLink Smart and MyCareLink Heart mobile applications have minimum requirements for the mobile device and operating system. The minimum requirements for the mobile device and operating system are expected to change over time. Periodically, the patient may need to update their mobile device’s operating system, or replace their mobile device to continue to use the app to transfer data to the CareLink Network. The MyCareLink Connect Patient Website is dependent on certain browser software, and that software is expected to change over time. Patients that are experiencing technical issues with the MyCareLink Connect Patient Website should contact Medtronic Patient Services at the number below. 

Data availability, alert notifications and patient messages are subject to Internet connectivity, access, and service availability. The monitor, monitor reader, or mobile application must be on and in range of the device. The CareLink Network and mobile device accessibility to the CareLink Network may be unavailable at times due to maintenance or updates, or due to coverage being unavailable in your area. These products are not a substitute for appropriate medical attention in the event of an emergency and should only be used as directed by a physician. 

The Medtronic CareLink Service is prescribed by your physician. This service is not for everyone. Please talk to your doctor to see if it is right for you. Your physician should discuss all potential benefits and risks with you. Although many patients benefit from the use of this service, results may vary. For further information, please call CareLink Patient Services at 1-800-929-4043 (7:00 a.m. to 7:00 p.m., Monday–Friday, Central Time) or see the Medtronic website at

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Information on this site should not be used as a substitute for talking with your doctor. Always talk with your doctor about diagnosis and treatment information.